Senior Manager, Records Management & Data Governance - 1872 Consulting
Chicago, IL 60603
About the Job
Senior Manager, Records Management & Data Governance
Chicago, IL – 3 days onsite, 2 days WFH
The Senior Manager will oversee areas related to Records Management & Data Governance, specifically around insider threat, data loss prevention, data retention policies, data access controls, compliance assessments for various regulatory frameworks – in addition to driving Document Management System (we use NetDocs) integrations and driving process automation.
This position has 4 direct reports, which are managers that sit in different offices across the United States.
What you'll be doing
Skills we're seeking
Nice to haves
Chicago, IL – 3 days onsite, 2 days WFH
The Senior Manager will oversee areas related to Records Management & Data Governance, specifically around insider threat, data loss prevention, data retention policies, data access controls, compliance assessments for various regulatory frameworks – in addition to driving Document Management System (we use NetDocs) integrations and driving process automation.
This position has 4 direct reports, which are managers that sit in different offices across the United States.
What you'll be doing
- Work closely with the Director to develop and oversee the implementation of a strategic program, leading practices and methodologies to support the management of firm and client information.
- Advise on operational and compliance responsibilities relating to the lifecycle management of client and administrative records. Oversee the maintenance of a systematic, methodical, and legally defensible practice to discard unneeded information.
- Work with firm administration and practice groups to identify business requirements to automate information governance processes.
- Support global project team to address policy questions and help interpret and outline effective information governance practices.
- Serve as a champion of current and potential capabilities of NetDocuments (NetDocs), the Firm's document management system. Led efforts to drive the adoption and evolution of NetDocs and its related applications.
- Assist with NetDocs cabinet administration and other support activities required for a mission-critical application.
- Provide high-touch service for lawyers to resolve NetDocs inquiries and issues.
- Define and promote processes and procedures to improve the performance and stability of NetDocuments and integrated third-party applications.
- Coach, mentor and develop firm peers to become aware of and compliant with firm information governance policies.
- Strong ability to develop and/or execute on strategic direction and objectives.
- Provide advice and propose solutions for complex and/or technical information governance and/or information technology issues.
- Responsible for program for securing information to comply with ethical and confidential screens as required to satisfy client or regulatory requirements.
- Responsible for ensuring that records subject to an Office of General Counsel document hold are identified, preserved, collected and released.
- Track key performance indicators and prepare status reports for the Director that measure the state of the firm's effectiveness at managing information.
Skills we're seeking
- 10+ years of experience with Records Management, Data Governance, Privacy, Information Governance or other similar positions
- 2+ years of experience managing direct reports, related to Records Management & Data Governance (more management experience the better)
- At least some experience working with Document Management Systems, and driving process automation through DMS integrations and optimization
Nice to haves
- Bachelor's or Master's Degree
- Relevant technology experience with NetDocuments or LegalKEY
- Data Privacy experience
- Other IT Security experience
- Certifications such as CRM, IGP, CIPP or other relevant certifications
Source : 1872 Consulting