Senior Marketing Representative FTc - Envoy Mortgage

General Summary

The Senior Marketing Representative (SMR) is a key branch employee for marketing efforts within a geographical location. The SMR will develop and execute a marketing plan which increases Envoy's recognition within the Realtor, Builder and Financial Planner communities. The marketing efforts/plan should result in increased business opportunities and market penetration. The results should be measurable and quantifiable on a weekly, monthly, quarterly and annual basis. This position provides an accelerated opportunity to become a licensed Loan Originator (LO), which includes completing additional state licensing requirements.

Duties and Responsibilities

The primary job duties and responsibilities of this position include but are not limited to:


* Develop knowledge and promote Envoy's products to Real Estate Agents, Home Buyers, other lead sources
* Prospect & procure new loan applications by meeting with and presenting products to potential referral sources that result in funded loans
* Generate new customer opportunities by prospecting and developing existing leads through telephone, email and mail
* Manage incoming internet leads from company website and third-party sources
* Follow up and respond to customer and in-house inquiries on transactions to offer superior customer service
* Exercise proper qualification skills to identify genuine leads and schedule appointments with branch Originators
* Coordinate mass mailing lists and the mailing of materials to prospective referrals and borrowers
* Help coordinate marketing materials, maintain database for branch Originators, create and manage pipeline tracking
* Attend and participate in Open Houses, Realtor Sales meetings and other appropriate business functions
* Execute "classic" marketing program initiatives and measure effectiveness
* Advise branch management of results of marketing programs
* Prepare and gathering documents for borrowers
* Process, organize and interpret large amounts of data, which reflect market opportunities
* Adhere to all Envoy policies, guidelines and customer service standards
* Must obtain applicable NMLS State license within 30 - 90 days of employment or employment will be terminated
* Maintain regular attendance, plus potential overtime, as necessary
* General clerical and phone support, as needed
* Additional duties as assigned

Under no circumstances will the Senior Marketing Representative (SMR) engage in any of the following tasks:


* Quoting rates
* Offering or negotiating the terms of a mortgage loan
* Taking a mortgage loan application
* Any other activities that require a Loan Originator License
* If information regarding loan terms is requested, the SMR should refer the request to the Branch Manager

THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT.



Qualifications


* High school diploma or equivalent, Bachelor's degree is preferred
* 1 years of experience as a Loan Originator, LOA or Processor, 2 years preferred
* Ability to learn, or have past in-depth experience, in the mortgage banking process, with a preference in residential mortgage banking
* Develop thorough knowledge of mortgage loan products (FHA/VA/CONV/USDA), processes, procedures and industry regulations
* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
* Strong computer skills with ability to learn loan origination and related systems
* Excellent customer service skills and working in a team environment
* Exceptional follow-up, time management, interpersonal, and verbal and written communication skills
* Must be a Marketing savvy self-starter who is reliable, detail oriented with the ability to resolve issues
* Ability to analyze issues and create effective resolutions, while managing multiple projects at one time
* Successfully completes regulatory and job training requirements
* Must have NMLS license and SAFE, UST, or able to obtain applicable State NMLS license within 30 - 90 days of employment or employment will be terminated

Physical Requirements


* The employee must occasionally lift and/or move up to 25 pounds
* Specific vision abilities required by this job include close vision
* While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
* The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl

Job Type: Non-Exempt
Compensation:
- Regular Pay: $7.25 - $15.00/hour
Supplemental Pay:
- Commission Pay
- Bonus Pay (eligible)
Exact compensation will vary based on skills, experience, and location.
Benefits: (Full-Time)
- Health Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k)
Regular Schedule:
- Monday to Friday

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled