Senior Member Service Representative-Float Ypsilanti/Livonia - People Driven Credit Union

Join People Driven Credit Union as a Full Time Senior Member Service Representative where your commitment to exemplary service will truly shine! Immerse yourself in a vibrant, member-centric culture that values empathetic problem-solving and forward-thinking ideas. You'll engage directly with our valued members, offering friendly support and solutions that make a real difference.

Your keen attention to detail will be crucial as you ensure every interaction meets our excellence standards. This onsite position will report to our branch in Ypsilanti, MI and float to our Livonia, MI branch when needed. The pay for this position starts at $20.44 per hour, with offers going up with relevant experience. As a team member you'll be able to enjoy benefits such as employer paid Medical, Dental, and Vision for you, with a cost share to add family members. PDCU also offers a generous 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Employee Discounts. Take the next step in your career and be a part of a passionate team dedicated to enhancing member experiences!

Your day to day as a Senior Member Service Representative-Livonia

As a Full Time Senior Member Service Representative at People Driven Credit Union, you will be the friendly face that greets our valued members, setting the tone for exceptional service. Your role will encompass a variety of vital responsibilities, including handling teller transactions with precision and efficiency, as well as opening and closing accounts to meet our members' needs. You will have the opportunity to make meaningful connections by identifying and referring products and loan options that align with their financial goals. Your expertise will not only help members navigate their banking experience but also empower them to make informed decisions regarding their finances, all while fostering a welcoming environment where they feel valued and respected.

What matters most

To excel as a Senior Member Service Representative, a combination of interpersonal and technical skills is essential. A minimum of one year of previous banking experience is required, providing you with the foundational knowledge of financial services. Strong communication skills are vital, as you will be interacting with a diverse member base, addressing their inquiries, and providing tailored solutions. Attention to detail is crucial when handling teller transactions and managing account openings and closings. Proficiency with banking software and tools is necessary to ensure efficiency and accuracy in all transactions.

Knowledge and skills required for the position are:

• 1 year previous banking experience required

Join us!

If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

*Must be able to pass Background and Drug screening.