Senior NetSuite Application Analyst - Rover

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

Our growing team of four (soon five!) Application Analysts support CRM, ERP, and other applications Rover relies upon to coordinate our customer contacts and satisfy our financial reporting obligations. Our current tech stack is Zendesk for core CRM and the NetSuite OneWorld ERP. All of our supported apps are multi-tenant and cloud-based, i.e. no on-prem servers. This team has the opportunity to work with a broad cross-section of Rover teams on projects that really make a difference.

This role focuses on providing support and maintenance of NetSuite and adjacent apps. A successful candidate will be able to act directly, at a high skill level, to resolve technical issues, coordinate the implementation of new features and functionality, and collaborate with our partner teams in leading or making significant contributions to projects/initiatives with potentially company-wide impact. The position requires a highly qualified, self-motivated employee with a love for tool optimization, and a drive for efficiency and process improvement.