Senior Onsite Specialist/Hospitality at Ricoh
Cleveland, OH 44113
About the Job
We are looking for motivated hospitality professionals who are passionate about the food and service industry. Our focus is on meetings and events in a legal environment. We support the firm, their clients, and their guests by taking care of everything from standard conference room setups to fine dining meals, VIP parties, and events. If you are ready to get out of the hotel or restaurant and into a private office, work hard, and have fun, then this job is for you!
We aim to provide consistent and high-quality food and beverage setup/service to clients, ensuring smooth delivery of conference and function services. Setup and break down conference rooms according to event orders and maintains cleanliness standards for kitchens, equipment, and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate breakdown times. Office maintenance, including, but not limited to, trash removal, cleaning, ordering, and restocking kitchens, pantries, supplies, etc. This position may include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing, and handling incoming and outgoing mail. Depending on site personnel configuration, this position reports directly to the Site Manager or Assistant Site Manager.
JOB DUTIES AND RESPONSIBILITIES
Ensure excellent and professional client service
Coordinate meeting rooms and events
Conference room, function, and event setups/breakdowns (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.)
Undertake general waiting and service duties of food and beverages
Follow hygienic food and beverage handling procedures
Provide general assistance in cleaning the kitchen and function areas, as directed
Manage conference/hospitality calendar, greet clients and guests
Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds)
Flip chart, whiteboards, and corkboard setup and assembly
Food preparation setup & breakdown for client meetings, parties & company events
Maintaining kitchens and cleaning kitchen equipment, including coffee machines, refrigerators, microwaves, ice machines, etc.
Loading dishwasher with items used by the client personnel
Ordering and keeping track of inventory for supplies, food, beverages, etc., for kitchens, conference rooms, and pantries
Maintain occasional cleaning duties as needed in the office or building locations (i.e., trash removal, dusting, cleaning, and restocking restrooms, break rooms, sweeping, and vacuuming
May perform general clerical, copy center, mail, and delivery duties such as distributing office supplies, packages, fax transmissions, and mail to company personnel and designated drop-off points as required
Performs other job duties as assigned
QUALIFICATIONS (Education, Experience, and Certifications)
Typically Required:
Requires high school diploma or GED
Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.