Senior Operations Manager, Supply Chain - Domino's Corporate
Aiea, HI 96701
About the Job
MAKE GREAT PIZZA — AND MORE — POSSIBLE
Be a part of the world's #1 Pizza company and watch your career grow!
The Senior Operations Manager of Domino's Supply Chain Center in Aiea, HI is responsible for planning, organizing, and directing a diverse team of manufacturing and distribution team members in a fast-paced supply chain operation.
The Sr Operations Manager will be responsible for leading a minimum of 3 functions [Dough Production & Sanitation, Warehouse inbound and outbound, Transportation, Customer Service, or Maintenance].
SHIFT: The Senior Operations Manager will support a 24/7 operation. This position requires full-time onsite leadership, and the schedule will include shift-crossovers and weekend coverage. A typical schedule is Sunday through Thursday.
COMPENSATION: The pay range for this position is $120,000 - $140,000 base salary plus bonus potential and is based on years of experience, qualifying skills, and scope of departments being led.
RESPONSIBILITIES
Team Member Engagement
- Provide vision and direction to all team members within the Supply Chain Center.
- Develop understood, measurable goals for each team member that drive results.
- Create a culture where exceptional people desire to work to their highest level and are appreciated for their performance.
- Foster individual relationships with each member of the team.
- Monitor actions and provide input to Managers regarding team member relations, hiring decisions, promotions and pay increases, disciplinary actions, and terminations.
- Assure that leadership is accountable to the team members, as team members are to their performance.
- Interviews and hires team members; evaluates team members' performance; resolves employee issues, concerns, and complaints.
- Identify, develop, and implement incentive programs to improve Team Member productivity and job satisfaction.
- Coordinate with Managers the preparation of predictive labor schedules.
- Support the individual development plans of leaders by acting as a mentor and providing an environment to learn and grow.
Operational Excellence
- Drive EBITDA and Profit-Sharing performance through the reduction of excess operational costs.
- Ensure adherence to quality standards, safety programs, and other federal, state, and local requirements.
- Provide recommendations on streamlining operations and maximizing productivity.
- Actively execute strategic initiatives.
- Support leadership by acting as the main point of contact for team, customers, and stakeholders in the absence of the Director.
Financial Success of the Center
- Provide input for financial decisions affecting the Supply Chain Center.
- Assist Director and Managers to establish annual operating budget and annual Business Review.
- Identify financial opportunities by collaborating with the Managers to focus on reducing costs when appropriate without effecting operations.
- Review profit and loss statements and identify areas of strength and areas for improvement.
- Manage/monitor capital budget and track capital improvements
Customer Engagement
- Establish strong partnerships with key customers including suppliers, Franchisees, and store General Managers.
- Model engaging, solution-oriented behavior and best practices related to accuracy, service level agreements and relationship management.
- Drive inclusive behavior, modeling bridging and bonding activities to improve the overall success of the Domino’s brand.
- Minimum 5 years’ experience in distribution and/or manufacturing operations.
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.
- Managership skills and successful supervisory experience in an operations environment.
- Commitment to total customer service and excellent product quality.
- Proven ability to achieve targeted results and operational goals.
- Available for relocation to any Supply Chain Center for future career mobility.
- Desire to advance into Director level position.
- Initiative-taking with proven ability to develop and lead team members in meeting goals and objectives.
- Demonstrated cheerful outlook, high integrity and self-discipline, function as a strong role model for others.
- Excellent organization, interpersonal and communication skills.
- Demonstrated proficiency in computer skills and an elevated level of analytical ability.
Additional Information
Domino's Offers:
- Paid Holidays and Vacation
- Positive work environment
- Growth opportunities
- Benefits on first day of employment!
- 401k matching contributions
- 15% off the purchase price of stock
- Company bonus
- Referral bonuses