Senior Operations Manager, Supply Chain - Domino's Corporate

MAKE GREAT PIZZA — AND MORE — POSSIBLE 

Be a part of the world's #1 Pizza company and watch your career grow!

The Senior Operations Manager of Domino's Supply Chain Center in Aiea, HI is responsible for planning, organizing, and directing a diverse team of manufacturing and distribution team members in a fast-paced supply chain operation.

The Sr Operations Manager will be responsible for leading a minimum of 3 functions [Dough Production & Sanitation, Warehouse inbound and outbound, Transportation, Customer Service, or Maintenance]. 

SHIFT: The Senior Operations Manager will support a 24/7 operation. This position requires full-time onsite leadership, and the schedule will include shift-crossovers and weekend coverage.  A typical schedule is Sunday through Thursday.

COMPENSATION: The pay range for this position is $120,000 - $140,000 base salary plus bonus potential and is based on years of experience, qualifying skills, and scope of departments being led. 

RESPONSIBILITIES

Team Member Engagement

• Provide vision and direction to all team members within the Supply Chain Center.
• Develop understood, measurable goals for each team member that drive results.
• Create a culture where exceptional people desire to work to their highest level and are appreciated for their performance. 
• Foster individual relationships with each member of the team.
• Monitor actions and provide input to Managers regarding team member relations, hiring decisions, promotions and pay increases, disciplinary actions, and terminations.
• Assure that leadership is accountable to the team members, as team members are to their performance. 
• Interviews and hires team members; evaluates team members' performance; resolves employee issues, concerns, and complaints.
• Identify, develop, and implement incentive programs to improve Team Member productivity and job satisfaction.
• Coordinate with Managers the preparation of predictive labor schedules.
• Support the individual development plans of leaders by acting as a mentor and providing an environment to learn and grow.

Operational Excellence

• Drive EBITDA and Profit-Sharing performance through the reduction of excess operational costs.
• Ensure adherence to quality standards, safety programs, and other federal, state, and local requirements.
• Provide recommendations on streamlining operations and maximizing productivity.
• Actively execute strategic initiatives.
• Support leadership by acting as the main point of contact for team, customers, and stakeholders in the absence of the Director.

Financial Success of the Center

• Provide input for financial decisions affecting the Supply Chain Center.
• Assist Director and Managers to establish annual operating budget and annual Business Review.
• Identify financial opportunities by collaborating with the Managers to focus on reducing costs when appropriate without effecting operations.
• Review profit and loss statements and identify areas of strength and areas for improvement.
• Manage/monitor capital budget and track capital improvements

Customer Engagement

• Establish strong partnerships with key customers including suppliers, Franchisees, and store General Managers.
• Model engaging, solution-oriented behavior and best practices related to accuracy, service level agreements and relationship management.
• Drive inclusive behavior, modeling bridging and bonding activities to improve the overall success of the Domino’s brand.

• Minimum 5 years’ experience in distribution and/or manufacturing operations.
• Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.
• Managership skills and successful supervisory experience in an operations environment.
• Commitment to total customer service and excellent product quality.
• Proven ability to achieve targeted results and operational goals.
• Available for relocation to any Supply Chain Center for future career mobility.
• Desire to advance into Director level position.
• Initiative-taking with proven ability to develop and lead team members in meeting goals and objectives.
• Demonstrated cheerful outlook, high integrity and self-discipline, function as a strong role model for others.
• Excellent organization, interpersonal and communication skills.
• Demonstrated proficiency in computer skills and an elevated level of analytical ability.

Domino's Offers:

• Paid Holidays and Vacation 
• Positive work environment 
• Growth opportunities 
• Benefits on first day of employment! 
• 401k matching contributions 
• 15% off the purchase price of stock 
• Company bonus 
• Referral bonuses