Senior Partner Relations Advisor - H-E-B

Job Summary: Coaches / guides executive leadership and HR leaders in functional areas of human resources.

Scope: Supports region or division / business units / facilities composed of multiple business partners

As a Senior Partner Relations Advisor, you’ll design, implement, and administer Partner Relations policies and programs to support H-E-B business objectives and initiatives.

Strategic Business Partnerships

• Cultivates and maintains a highly productive business partnership with assigned client groups providing expertise and direction.
• Facilitate Positive Partner Relations Center of Excellence related activities for client group and consult for the client group on Partner Relations programs, processes, and policies.
• Exercises confidentiality and demonstrates a strong, neutral Partner Relations perspective in all interactions.
• Develops, executes, and sustains complex change management initiatives that align with the business priorities while maintaining the culture.
• Coordinates and leads cross-functional teams to address complex business challenges.
• Designs and recommends changes to current programs, processes, and policies.
• Coaches, advises, and guides business partners on Partner Relations strategies.
• Influences the development of business strategies by participating in/or leading cross-functional projects / programs.
• Understands the business through numbers (financial acumen)
• Executes change management initiatives that align with the business priorities while maintaining the culture.

Attracting, developing, engaging, and retaining Great People

• Facilitates and / or provides Partner Relations (e.g.,

programs, compliance, and policy) training and learning experiences.

• Collaborates with Partners and leadership to interpret, align, and communicate Partner Relations policies, procedures, laws, standards, and government regulations.
• Coaches, mentors, develops other Partner Relations Advisors.

Strengthening the H-E-B Culture

• Promotes high professional standards, positive interpersonal relations, and a problem-solving approach in all situations.
• Handles confidential information in a variety of situations and levels.
• Ensures positive Partner morale by building effective relationships on site (e.g., credibility, reputation of confidentiality, and other methods)
• Manages and directs complex Partner relations activities.
• Conducts vulnerability audits and determines strategies based upon results.
• Facilitate focus groups as requested by HR.

Leadership Responsibilities / Traits

• Gathers, develops, and interprets data (some complex) and makes recommendations on appropriate actions for the Business Partner(s), including Senior Level Executives.
• Develops and implements strategies that support overall Partner Relations Planks.
• Exhibits a high sense of urgency.
• Performs and directs advanced, diversified, and confidential Partner Relations functions exercising a high degree of independent judgment.
• Influences without authority at all levels of leadership.
• Leads and manages work of other Partner Relations Advisors as needed.
• Has the ability to ask the right questions, probes to find the truth.
• Creates innovative solutions with long term impacts on business / Partner practices.
• Is known for their creative, innovative win/win solutions.
• Is known for objectivity when conducting reviews and  problem solving.
• Is trusted with highly confidential information.
• Identifies needs on an ongoing basis and works with Partner Relations functional areas and business partners to develop solutions.
• Evaluates situations accurately.
• Develops communications strategy and design for key initiatives.
• Deploys complex Partner Relations programs which deliver new information requiring philosophical and strategic explanation.
• Is known to take action (isn’t afraid to ‘do the right thing’).
• Is known to take a stance with leaders at all levels.
• Is widely known as a steward of the culture.
• Exercises considerable judgment on behalf of the HR Director in his / her absence.

What is the work?

Management / Advising / Human Resources:

• Applies knowledge gained from experience to address various Partner Relations issues.
• Gathers / identifies relevant facts and key interests of all.

parties in Positive Partner Relations situations to facilitate lasting, ethical resolution.

• Takes all reasonable steps to maintain limited records of confidential discussions until dispute is resolved; oversees confidential document destruction.
• Reviews Partner Relations lessons learned from conflict resolution process with affected management.
• Leads Partner Relations related activities for assigned client group.
• Serves as a consultant to the client group and to the HR team on Partner Relations programs, processes, and policies.
• Designs / recommends changes to current Partner Relations programs, processes, and policies.
• Develops / delivers communication materials related to Partner Relations programs and processes.
• May manage the work of Partner Relations Advisors
• Recommends strategies to address issues.

• Coordinates cross-functional perspectives to address
• complex business challenges.
• Creates innovative solutions with long-term impact on business and people practices.

What is your background?

• A related degree or comparable formal training, certification, or work experience
• 7+ years of related experience in Partner Relations
• 5+ years of experience in HR
• Experience in leadership of cross functional teams and project teams.
• Experience in H-E-B Operations
• Experience with PeopleSoft
• SPHR certification required

Do you have what it takes to be a fit as a Senior Partner Relations Advisor at H-E-B?

• Strong working knowledge of employment law
• Advanced verbal / written communication and presentation skills
• Advanced reading comprehension and analytical skills
• Strong organization skills; attention to detail
• Advanced facilitation skills
• Mediation and negotiation skills (preferred)

Can you…

• Function in a fast-paced, retail, office environment.
• Travel required at least 75% or more to cover regional area when needed.
• Sit for extended periods.