Senior Payroll Specialist - ZAMP HR

Position Summary:

The Senior Payroll Specialist is responsible for ensuring timely and accurate employee payments. This includes entering employee hours worked, production details, and commission based on client reports, as well as calculating wages and deductions to prepare paychecks. Additional responsibilities include managing garnishments, assignments, tax levies, union dues, and ensuring compliance with payroll filing requirements.

Essential Duties and Job Requirements:

• Respond to emails and phone calls promptly and professionally
• Review and verify timesheets, works charts, wage computations, and other data to identify and resolve payroll discrepancies
• Verify attendance, hours worked and pay adjustments, posting relevant information to designated records
• Conduct payroll audits regularly to ensure accuracy, correcting any errors before finalizing
• Process paperwork for new hires and update employee information in the payroll system
• Calculate wages and deductions, entering data into the system accurately
• Maintain and update payroll records, including employee exemptions, transfers, and resignations
• Issue employee paychecks and statements of earnings and deductions
• Track employee leave time (vacation, personal, sick leave)
• Compile and review employee time, production, and payroll data from various sources
• Prepare, balance, and reconcile payrolls to ensure timely and accurate payment
• Attend all meeting and shifts on time and fulfill tasks assigned by management in a timely manner

Other Duties & Responsibilities

• Demonstrate attention to detail and thoroughness in completing worktasks accurately
• Maintain excellent attendance, reliability, and responsibility in fulfilling obligations
• Exhibit consistency in actions, methods, principles, and outcomes
• Develop independent approaches to tasks, guiding oneself with minimal supervision and taking initiative to complete assignments.
• Collaborate effectively as part of a team, working toward shared goals and contributing to group success
• Show sensitivity and empathy towards colleagues, being helpful and understanding the workplace
• Adapt to changes, whether positive or negative, and remain flexible in adynamic work environment
• Maintain composure and manage emotions, avoiding aggressive behavior in challenging situations
• Demonstrate a willingness to take on new responsibilities and face challenges head-on
• Accept constructive feedback and handle high-pressure situations with calm and professionalism
• Act as a resource for the team, providing information and training to support overall success
• Engage in difficult conversations when necessary, handling them with professionalism and tact
• Complete tasks assigned by management in a timely and efficient manner

Minimum Qualifications: 

• 5 years relevant work experience
• Knowledge of payroll processes and taxes

Key Competencies 

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit tl1e situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Communication – Listens and gets clarification, excellent written and verbal communication skills
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan; Ability to work independently with minimal supervision
• Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment
• Ethics – Treats people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Able to handle confidential information
• Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment
• Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals
• Organizational Support – Follows policies and procedures
• Planning/Organizing – Prioritizes and plans work activities with the ability to perform several tasks concurrently with ease and professionalism
• Problem–Solving – Identifies and resolves problems promptly using analytical skills
• Professionalism – Tactfully approaches others; Reacts well under pressure; Follows through on commitments
• Project Management – Communicates changes and progress; Completes projects on time
• Quality Management – Demonstrates accuracy and thoroughness in detail-oriented tasks
• Quantity Management – Meets productivity standards; Completes work in a timely manner; Strives to increase productivity
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly 
• Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths and weaknesses; Adapts strategy to changing conditions
• Teamwork – Puts the success of the team above own interests