Senior Platform Site Reliability Manager - Ford Motor Company
Concord, NH
About the Job
In this position…
As a Senior Platform Site Reliability Manager, you will be responsible for ensuring the reliability, availability, and performance of our integrated development platform. You will work closely with cross-functional teams, including software engineering, technical program management, and feature teams to drive initiatives that improve system uptime and user experience. Your expertise will be essential in implementing best practices for site reliability engineering and fostering a culture of continuous improvement.
This position will also lead the onboarding of customers to the platform and ensure the success of the onboarding experience.
What you'll do…
+ Lead Customer Enablement Team and SRE initiatives. Develop and implement SRE strategies that align with business goals and enhance platform reliability
+ System Monitoring and Incident Response: Establish robust monitoring and alerting systems, and lead incident response efforts to quickly resolve issues and minimize downtime.
+ Performance Optimization: Analyze system performance metrics and identify areas fro improvement, proactively addressing potential bottlenecks
+ Collaboration & Communication: Work closely with development teams to ensure that reliability is built into the software development lifecycle
+ Capacity Planning: Conduct capacity planning and forecasting to ensure the platform can scale efficiently with user growth.
+ Documentation & Best Practices: Create and maintain comprehensive documentation of systems, processes and best practices for SRE
+ Mentorship & Leadership: Mentor junior team members and promote a culture of reliability within the organization.
You'll have…
+ Bachelor's degree in Computer Science, Engineering or a related field., or foreign equivalency degree, or a combination of equivalent experience and education
+ 8+ years of experience in site reliability engineering, DevOps, or related roles, with a focus on integrated development platforms or cloud services
+ Strong experience with cloud infrastructure (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker)
+ Proficient in scripting and programming languages such as Python, Go, or Java
+ Solid understanding of CI/CD pipelines and automation tools (Github Actions, Jenkins, etc)
+ Experience with monitoring tools (Prometheus, Grafana, DataDog, etc) and incident management systems
+ Excellent problem-solving skills and a proactive approach to identifying and resolving issues
+ Strong communication and interpersonal skills, with the ability to collaborate effectively across teams
What you will receive in return…
As a part of the Ford team, you will enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You will also experience exciting opportunities for professional and personal growth and recognition.
If you have what it takes to help us redefine the future of mobility, we would love to have you join us.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
+ Immediate medical, dental, and prescription drug coverage
+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
+ Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
+ Vehicle discount program for employees and family members, and management leasesTuition assistance
+ Established and active employee resource groups
+ Paid time off for individual and team community service
+ A generous schedule of paid holidays, including the week between Christmas and New Year's Day
+ Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://fordcareers.co/LL6HTHD (https://urldefense.com/v3/__https:/fordcareers.co/LL6HTHD__;!!N_LtwI-RPugbI9wg0dJn!EJTQhXb-N0mJzp6AM0uKR2TixfsuvFF2D2lTeZ2PJSPVZwSQPIY2ekefU8NWiKVhZtRa9WF8siUMThuz$)
This position is a salary grade LL6
Visa sponsorship is not available for this position
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identify, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application due to a disability, please call 1-888-336-0660.
#LI-Remote
#LI-DE2
Requisition ID : 37060
As a Senior Platform Site Reliability Manager, you will be responsible for ensuring the reliability, availability, and performance of our integrated development platform. You will work closely with cross-functional teams, including software engineering, technical program management, and feature teams to drive initiatives that improve system uptime and user experience. Your expertise will be essential in implementing best practices for site reliability engineering and fostering a culture of continuous improvement.
This position will also lead the onboarding of customers to the platform and ensure the success of the onboarding experience.
What you'll do…
+ Lead Customer Enablement Team and SRE initiatives. Develop and implement SRE strategies that align with business goals and enhance platform reliability
+ System Monitoring and Incident Response: Establish robust monitoring and alerting systems, and lead incident response efforts to quickly resolve issues and minimize downtime.
+ Performance Optimization: Analyze system performance metrics and identify areas fro improvement, proactively addressing potential bottlenecks
+ Collaboration & Communication: Work closely with development teams to ensure that reliability is built into the software development lifecycle
+ Capacity Planning: Conduct capacity planning and forecasting to ensure the platform can scale efficiently with user growth.
+ Documentation & Best Practices: Create and maintain comprehensive documentation of systems, processes and best practices for SRE
+ Mentorship & Leadership: Mentor junior team members and promote a culture of reliability within the organization.
You'll have…
+ Bachelor's degree in Computer Science, Engineering or a related field., or foreign equivalency degree, or a combination of equivalent experience and education
+ 8+ years of experience in site reliability engineering, DevOps, or related roles, with a focus on integrated development platforms or cloud services
+ Strong experience with cloud infrastructure (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker)
+ Proficient in scripting and programming languages such as Python, Go, or Java
+ Solid understanding of CI/CD pipelines and automation tools (Github Actions, Jenkins, etc)
+ Experience with monitoring tools (Prometheus, Grafana, DataDog, etc) and incident management systems
+ Excellent problem-solving skills and a proactive approach to identifying and resolving issues
+ Strong communication and interpersonal skills, with the ability to collaborate effectively across teams
What you will receive in return…
As a part of the Ford team, you will enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You will also experience exciting opportunities for professional and personal growth and recognition.
If you have what it takes to help us redefine the future of mobility, we would love to have you join us.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
+ Immediate medical, dental, and prescription drug coverage
+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
+ Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
+ Vehicle discount program for employees and family members, and management leasesTuition assistance
+ Established and active employee resource groups
+ Paid time off for individual and team community service
+ A generous schedule of paid holidays, including the week between Christmas and New Year's Day
+ Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://fordcareers.co/LL6HTHD (https://urldefense.com/v3/__https:/fordcareers.co/LL6HTHD__;!!N_LtwI-RPugbI9wg0dJn!EJTQhXb-N0mJzp6AM0uKR2TixfsuvFF2D2lTeZ2PJSPVZwSQPIY2ekefU8NWiKVhZtRa9WF8siUMThuz$)
This position is a salary grade LL6
Visa sponsorship is not available for this position
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identify, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application due to a disability, please call 1-888-336-0660.
#LI-Remote
#LI-DE2
Requisition ID : 37060
Source : Ford Motor Company
