Senior Product Designer - Growth, Commerce, and Identity - Sirius XM
Oakland, CA 94612
About the Job
Who We Are:
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
How you’ll make an impact:
As a Senior Product Designer - Growth, Commerce, and Identity, you will play a critical role in crafting the growth, retention, commerce, profile, and identity features across SiriusXM and Pandora apps on all streaming platforms. This is a great opportunity to work with an excellent design and cross-functional team, to create amazing experiences used by millions, and to bring joy to the world through outstanding audio entertainment and services. We pride ourselves on a strong culture of collaboration, experimentation, creativity, and accountability. Come work with a talented and inspiring group of people who are seeking to shape the future of audio where everyone is effortlessly connected to the voices, stories, and music they love.
What you’ll do:
Play a key role in defining SiriusXM’s and Pandora’s relationship with current and potential customers and growing our subscription base.
Be empowered to find new ways to win the hearts and minds of our audience, translating business goals and listener needs into creative design solutions through sketches, wireframes, user flows, prototypes, visual mocks, and interaction specs in order to deliver effective, differentiated experiences.
Develop an understanding of SiriusXM’s business goals and artfully balance them with listener needs, championing user needs.
Partner with user research to develop a deep understanding of SiriusXM’s and Pandora’s listener needs to inform design strategies.
Dive deep, using qualitative and quantitative data to refine and enhance existing solutions and to discover new opportunities, helping to solve multifaceted problems.
Work with partners to define, run, and assess targeted A/B tests to enhance our understanding of customers and optimize the impact on key business metrics.
Be mindful of the full ecosystem of listener experiences across platforms and devices, ensuring a cohesive end-to-end story.
Collaborate with a team of designers and cross-functional partners to innovate and differentiate our services and experiences and impact SiriusXM and Pandora’s core business metrics.
Be an active and supportive team member, providing and receiving feedback, asking insightful questions, and recognizing the unique perspectives of each team member.
You will contribute to the continuous improvement of the product design process by reflecting on and refining workflows.
What you’ll need:
You understand and represent the user every step of the way, keeping them at the heart of what you're building while delivering on business goals. You sweat the details and tie them back to the bigger picture.
You have a strong history of leveraging user research, usability studies, and A/B testing to drive actionable outcomes. You are comfortable conducting user research and partnering with researchers.
You’re an autonomous self-starter. You take full ownership of your work and are responsible for it. You are motivated to find the right problems to solve and the best solutions.
You are constantly looking for ways to hone your design skills and knowledge and share your learnings with others.
You have a solid understanding of today’s common design patterns (across mobile, web, desktop) and an awareness of when to innovate beyond them. You understand how to use design systems.
You have a strong habit of sharing your work at all stages to leverage the expertise of those around you.
You can clearly articulate the rationale behind your concepts and evangelize on their behalf. You have an earnest, mature, and ego-free attitude that welcomes candid feedback.
You are skilled at — and enjoy being — the connective tissue between designers and cross-functional partners.
You value and practice patience, kindness, accountability, humility, and curiosity. You understand that having a strong point of view is not at odds with being humble and curious.
5+ years of experience as a user experience (UX) designer, interaction designer, product designer or similar role.
Experience with consumer-facing mobile apps, user research, growth design and its practices, such as A/B experimentation and utilizing both qualitative and quantitative data to inform design decisions.
Design experience for mobile, web, connected devices (wearables, voice enabled speakers and devices), and third party apps.
Bachelor’s degree in Design, HCI, or a related field, or equivalent industry experience.
A portfolio that shows your skills and experience, highlighting your specific role and impact.
Expert-level skills with Figma.
Experience with Jira and/or other project management tools (Hive, Targetprocess, Clarity PPM, Pivotal Tracker, etc.).
Bonus: Strong visual design skills.
Must have legal right to work in the U.S.
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $128,100 to $150,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.