Senior Product Manager (CLEAR Verified - Engine) at Secure Identity
New York, NY 10001
About the Job
In this role, you will be responsible for product management of CLEAR Verified (CV) Engine
The CV Engine powers the core functionality of the CLEAR Verified digital identity and is how our enterprise customers set-up and modify the right identity checks for their use case
Your focus will be defining a roadmap that balances 3 primary objectives: 1) best in class functionality, determining and driving towards the best identity tools for our target verticals (Consumer, Financial Services, Healthcare, Travel & Hospitality) 2) consolidating/simplifying our technology so that we can launch new partners in just a few days, and 3) stability and performance, ensuring that we are always able to perform whenever our partners need us
You will own critical decisions and weigh tradeoffs between partner feature requests, new functionality, and tech investments, always focusing on solving problems for partners and people.What You Will Do:Define CLEAR’s product strategy and roadmap for the CV Engine, always working backwards from the customer
Drive outcomes that support both company and team level success metricsBuild and manage multiple complex products from start to finish, owning the end-to-end product lifecycle from design to delivery
Drive a consistent end-user experience across direct user interfaces and API-based offerings.Represent CLEAR on external calls with partners to share roadmap and understand/prioritize partner feature requestsCollaborate cross-functionally with Business Operations, Engineering, IT, Sales, Design, and Marketing in order to deliver against quarterly and annual roadmap initiativesDrive continuous improvement using qualitative and quantitative data to identify issues and ways to improveDeeply understand the evolving competitive landscape of digital identity, and understand where CLEAR is uniquely positioned to drive value for travelersHow You’ll Measure Success:You will develop success metrics for your team
Your top goal is to drive core functionality
It is critical that the CV Engine power our partner and user experiences across a number of verticals and use cases
It’s also critical that we empower partners to self-serve whenever possible
Last, but not least, is partnering with engineering to build a platform that supports our ambitions using standard metrics such as partner time-to-live, API latency, SLA response times, and mean-time-to-detect (MTTD) bugs.What You’re Great At:4+ years of experience in product managementProven track record of delivering high-quality, innovative consumer experiences at scaleAbility to create a multi-quarter strategy based on current market trends and existing partner needsOutstanding organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional, matrix management environmentEntrepreneurial, strategic planner with proven ability to drive projects and strong analytical skillsAbility to establish credibility and rapport with senior executives and technical and non-technical team members alikeHow You’ll be Rewarded:At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best
You’ll work with talented team members who are motivated by our mission of making experiences safer and easier
Our hybrid work environment provides flexibility
In our offices, you’ll enjoy benefits like meals and snacks
We invest in your well-being and learning & development with our stipend and reimbursement programs. We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match
The base salary range for this role is $170,000 - $200,000, depending on levels of skills and experience.The base salary range represents the low and high end of CLEAR’s salary range for this position
Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance
The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock UnitsAbout CLEARHave you ever had that green-light feeling? When you hit every green light and the day just feels like magic
CLEAR's mission is to create frictionless experiences where every day has that feeling
With more than 25+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel
Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs
Please let us know if you require a reasonable accommodation to apply for a job or perform your job
Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
The CV Engine powers the core functionality of the CLEAR Verified digital identity and is how our enterprise customers set-up and modify the right identity checks for their use case
Your focus will be defining a roadmap that balances 3 primary objectives: 1) best in class functionality, determining and driving towards the best identity tools for our target verticals (Consumer, Financial Services, Healthcare, Travel & Hospitality) 2) consolidating/simplifying our technology so that we can launch new partners in just a few days, and 3) stability and performance, ensuring that we are always able to perform whenever our partners need us
You will own critical decisions and weigh tradeoffs between partner feature requests, new functionality, and tech investments, always focusing on solving problems for partners and people.What You Will Do:Define CLEAR’s product strategy and roadmap for the CV Engine, always working backwards from the customer
Drive outcomes that support both company and team level success metricsBuild and manage multiple complex products from start to finish, owning the end-to-end product lifecycle from design to delivery
Drive a consistent end-user experience across direct user interfaces and API-based offerings.Represent CLEAR on external calls with partners to share roadmap and understand/prioritize partner feature requestsCollaborate cross-functionally with Business Operations, Engineering, IT, Sales, Design, and Marketing in order to deliver against quarterly and annual roadmap initiativesDrive continuous improvement using qualitative and quantitative data to identify issues and ways to improveDeeply understand the evolving competitive landscape of digital identity, and understand where CLEAR is uniquely positioned to drive value for travelersHow You’ll Measure Success:You will develop success metrics for your team
Your top goal is to drive core functionality
It is critical that the CV Engine power our partner and user experiences across a number of verticals and use cases
It’s also critical that we empower partners to self-serve whenever possible
Last, but not least, is partnering with engineering to build a platform that supports our ambitions using standard metrics such as partner time-to-live, API latency, SLA response times, and mean-time-to-detect (MTTD) bugs.What You’re Great At:4+ years of experience in product managementProven track record of delivering high-quality, innovative consumer experiences at scaleAbility to create a multi-quarter strategy based on current market trends and existing partner needsOutstanding organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional, matrix management environmentEntrepreneurial, strategic planner with proven ability to drive projects and strong analytical skillsAbility to establish credibility and rapport with senior executives and technical and non-technical team members alikeHow You’ll be Rewarded:At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best
You’ll work with talented team members who are motivated by our mission of making experiences safer and easier
Our hybrid work environment provides flexibility
In our offices, you’ll enjoy benefits like meals and snacks
We invest in your well-being and learning & development with our stipend and reimbursement programs. We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match
The base salary range for this role is $170,000 - $200,000, depending on levels of skills and experience.The base salary range represents the low and high end of CLEAR’s salary range for this position
Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance
The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock UnitsAbout CLEARHave you ever had that green-light feeling? When you hit every green light and the day just feels like magic
CLEAR's mission is to create frictionless experiences where every day has that feeling
With more than 25+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel
Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs
Please let us know if you require a reasonable accommodation to apply for a job or perform your job
Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
