Senior Product Manager - Consumer Experience - StubHub
Albany, NY 12201
About the Job
New York, NYStubHub – Product Management /Full-Time/ HybridSenior Product Manager - Core Experience The Core Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy and sell tickets to their favorite live events through our web and mobile platforms
It sits at the forefront of fulfilling StubHub’s mission to become the go-to destination for accessing global live events by directly impacting the product that millions of fans interact with every day
We are obsessed with understanding our users’ needs and delivering feature innovations, both short-term and long-term, that are as effective as they are enjoyable
We serve a global fan base and aim to deliver a localized experience that feels personalized to every individual in over 60 regions and 30 languages
We believe that diversity of thought and transparency of impact breed the best innovations which is why we are a cross-functional team of specialists in product, design, engineering and data working closely together with equal voice in ideation and equal access to insights
We work across the entire stack leveraging any tool or technology necessary to support web and mobile feature innovation at scale.So, have a good hypothesis for how to improve our product? Great! Now let’s run an experiment and see what the fans think.About Product at StubHub:Product Management sits at the core of our business, constantly working to identify new product features and improvements that enhance the experience for our users and drive profitable revenue streams for the company
You’ll work with an agile team with a business goal, rather than sitting within a centralized product group.Our product team uses data to define feature requirements and specifications, working with talented developers and designers to guide ideas from conception to launch. StubHub is the leading global marketplace for music, sports, and entertainment tickets. Despite our rapid growth while revolutionizing a 100-billion-dollar industry, we maintain our start-up ethos and data-driven, collaborative culture
We believe that small, cross-functional teams can achieve extraordinary results
Fans from nearly every country in the world can find millions of tickets to their favorite events in the language, currency, and with the device of their choice. We provide the widest possible choice of tickets to events around the world and help ticket sellers reach a global audience
StubHub has partnered with many of the world’s leading brands in sports and entertainment while helping fans access unforgettable experiences. We are an equal opportunity employer and value diversity on our team
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. What You'll DoDrive an independent product area within the Core Experience ecosystem Work collaboratively with engineers, designers, copywriters and data scientists and foster a common team identity rooted in customer and business success Foster creative and innovative feature ideation within the team and stimulate participation from all members Develop roadmaps that balance short-term optimization with long-term strategic bets and investments Develop frameworks to prioritize features based on sound estimations of business value and complexity Utilize hypothesis-driven experimentation (multivariate testing) to understand cause and effect without bias Analyze user data and make sound inferences to answer questions and support decision-making Develop fluency in the underlying architecture, codebase and technologies of the product platform What You've Done6+ years of product management experience in consumer web or mobile (native) products Record of successfully launching consumer-impacting features or products Record of working collaboratively with engineers and designers Record of using analytics to support decision-making Excellent written and verbal communication; ability to present to diverse non-technical audiences BS or MS in STEM, Economics, Psychology or close equivalent preferred What We OfferAccelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.Perks for Your Palate: Delight in the workplace perks, including free weekly lunches, a diverse selection of office snacks, and the convenience of cold-brew and kombucha kegs.Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.$160,000 - $210,000 a yearThe anticipated gross salary range for this role is $160,000-$210,000 per year
Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies
Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.About Us StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere
Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies
With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences
Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team
We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
It sits at the forefront of fulfilling StubHub’s mission to become the go-to destination for accessing global live events by directly impacting the product that millions of fans interact with every day
We are obsessed with understanding our users’ needs and delivering feature innovations, both short-term and long-term, that are as effective as they are enjoyable
We serve a global fan base and aim to deliver a localized experience that feels personalized to every individual in over 60 regions and 30 languages
We believe that diversity of thought and transparency of impact breed the best innovations which is why we are a cross-functional team of specialists in product, design, engineering and data working closely together with equal voice in ideation and equal access to insights
We work across the entire stack leveraging any tool or technology necessary to support web and mobile feature innovation at scale.So, have a good hypothesis for how to improve our product? Great! Now let’s run an experiment and see what the fans think.About Product at StubHub:Product Management sits at the core of our business, constantly working to identify new product features and improvements that enhance the experience for our users and drive profitable revenue streams for the company
You’ll work with an agile team with a business goal, rather than sitting within a centralized product group.Our product team uses data to define feature requirements and specifications, working with talented developers and designers to guide ideas from conception to launch. StubHub is the leading global marketplace for music, sports, and entertainment tickets. Despite our rapid growth while revolutionizing a 100-billion-dollar industry, we maintain our start-up ethos and data-driven, collaborative culture
We believe that small, cross-functional teams can achieve extraordinary results
Fans from nearly every country in the world can find millions of tickets to their favorite events in the language, currency, and with the device of their choice. We provide the widest possible choice of tickets to events around the world and help ticket sellers reach a global audience
StubHub has partnered with many of the world’s leading brands in sports and entertainment while helping fans access unforgettable experiences. We are an equal opportunity employer and value diversity on our team
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. What You'll DoDrive an independent product area within the Core Experience ecosystem Work collaboratively with engineers, designers, copywriters and data scientists and foster a common team identity rooted in customer and business success Foster creative and innovative feature ideation within the team and stimulate participation from all members Develop roadmaps that balance short-term optimization with long-term strategic bets and investments Develop frameworks to prioritize features based on sound estimations of business value and complexity Utilize hypothesis-driven experimentation (multivariate testing) to understand cause and effect without bias Analyze user data and make sound inferences to answer questions and support decision-making Develop fluency in the underlying architecture, codebase and technologies of the product platform What You've Done6+ years of product management experience in consumer web or mobile (native) products Record of successfully launching consumer-impacting features or products Record of working collaboratively with engineers and designers Record of using analytics to support decision-making Excellent written and verbal communication; ability to present to diverse non-technical audiences BS or MS in STEM, Economics, Psychology or close equivalent preferred What We OfferAccelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.Perks for Your Palate: Delight in the workplace perks, including free weekly lunches, a diverse selection of office snacks, and the convenience of cold-brew and kombucha kegs.Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.$160,000 - $210,000 a yearThe anticipated gross salary range for this role is $160,000-$210,000 per year
Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies
Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.About Us StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere
Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies
With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences
Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team
We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
Source : StubHub