Senior Product Manager: Digital Wallet - The Product Folks

Imagine a career where your unique experiences and creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized on Fortune's 100 Best Companies to Work For, Best Large Workplaces for Women, and at the top of Fortune’s World’s Most Admired Software Companies. Immerse yourself in our award-winning culture while creating breakthrough solutions that change the financial lives of more than 100 million personal users, 7 million small businesses, and over 1,800 financial institutions and their millions of customers worldwide. We believe everyone should have the opportunity to prosper and we never stop working to find innovative ways to make that possible.

Our mission is to ensure the experience of paying and being paid is as seamless, personal, and ubiquitous as possible. As a Senior Product Manager on the Intuit Embedded Fintech team, you'll be responsible for helping shape this experience, thus impacting the business growth and engagement.

Intuit’s Embedded Fintech platform orchestrates the movement of money between all users on our products (consumers, small businesses, vendors, contractors, etc.), processing payments or invoices at the scale of 10s of millions per day. Wallet being the core capability behind offering a seamless checkout experience, it’s essential to ensure the platform is reliable enough to handle the scale of our operations while versatile and flexible enough to handle the varying use cases we offer through our different Lines of Business.

Your Responsibilities

The Senior Product Manager will partner with the Fintech Product & Engineering Organizations to:

• Provide product thought leadership in identifying critical customer requirements, understanding business goals, doing competitive analysis, and defining product roadmaps and KPIs.
• Define and build a vision for the next generation of money product experiences for Intuit’s varied group of customers, including drafting documents that work backwards from our customers (PR-FAQ style) to describe key objectives, execution strategies, goals, and solutions.
• As a platform PM, you are a builder who enjoys being in the weeds with the engineering teams and obsesses about customer needs, partner needs, and developer needs. You are not just focused on the why, but also how a product is built to deliver varied experiences at scale.
• You have technical proficiency, and you enjoy working on problems around scale, maintainability, and architectural design for product lines, building moving, simple APIs, and can clearly communicate what the service does in a way that lets users integrate with it easily.
• Build functionality that spans multiple product lines while thinking of global solutions. The role demands both, seeing the big picture and identifying strategically meaningful problems, as well as the ability to investigate opportunities for significant product changes that are a business enabler and engagement driver.
• Demonstrate customer obsession by being a champion for the user experience with deep customer empathy.
• Effectively manage dependencies, priorities, and plans across different groups at Intuit toward consistent product delivery aligned with common goals.

Required Skills and Experience

• 6+ years defining, designing, and delivering world-class software products (Payments or Fintech preferred) in a Product Management role for a SaaS based software company.
• Proven expertise leading cross-functional teams that together launch on-time and on-budget desktop, web, or mobile software product offerings.
• Experience of products where the focus was on payments or managing digital wallets.
• Demonstrated experience managing the end-to-end product lifecycle including 0 to 1 for consumer or enterprise offerings.
• Strong project management skills and capable of breaking down a big vision into actionable bite-size milestones.
• Ability to develop and execute a successful product roadmap.
• Successful history of delivering customer-driven products designed to create a great customer experience.
• Undergraduate degree required in Computer Science, Electrical engineering, Math, science, or a related technical discipline (equivalent professional experience will be considered).