Senior Professional, IT Business Analysis - Job ID: 1469 - Ascendis Pharma

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology.

Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues.

Guided by our core values of Patients, Science, and Passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs.

Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.

We are seeking a Veeva Vault Application Specialist for this IT Business Analysis need. You will be responsible for the operation, maintenance, and optimization of Veeva PromoMats and MedComms platforms to support both Medical and Commercial business teams. You will engage with key stakeholders to ensure the seamless integration and governance of these platforms, focusing on content review, approvals, and workflows while optimizing the user experience. You will play a pivotal role in enhancing Digital Asset Management (DAM) capabilities, ensuring compliance, efficiency, and scalability of the solutions deployed.

Key Responsibilities:

• Operate, maintain, and optimize Veeva PromoMats and MedComms platforms in alignment with the Veeva product roadmap, GIT operating model, and business needs for both Medical and Commercial functions.
• Collaborate with business stakeholders to define functional requirements for content review and approval processes, with a focus on medical, legal, and regulatory review, ensuring simplicity, efficiency, and compliance.
• Share in the governance of platforms, ensuring that all changes are properly vetted and approved by local, regional, and global stakeholders across Medical and Commercial teams.
• Continuously engage with project coordinators, facilitating content review and approval processes, addressing production issues, and identifying areas for improvement to discuss with Global Product Owners and stakeholders.
• Define and optimize workflows for content review and approval, ensuring efficient deployment and ongoing maintenance across global, regional, and local markets, including Europe and the US.
• Build new Digital Asset Management (DAM) capabilities, allowing for global asset approval, localization, cross-market asset sharing, source file management, and promotion of materials to both internal and external teams.
• Lead difficult conversations with stakeholders around prioritization and solutioning, leveraging data points, best practices, and effective communication to guide decisions and build confidence.
• Monitor content throughput, identify bottlenecks, and propose solutions to enhance performance and the overall user experience.
• Manage Veeva CRM integrations for CLM content, ensuring functionality and seamless integration across platforms.
• Lead the administration of Salesforce and Veeva Vault, managing configurations, updates, and optimization of workflows related to PromoMats and MedComms.
• Design and manage technical infrastructures, including database design, middleware solutions, user interfaces, and security protocols to support business applications.
• Engage in Vault Configuration, applying technical design and integration patterns to meet business requirements and scalability needs.
• Research and implement new product features, working closely with business stakeholders on prototypes, pilots, and product enhancements.
• Ensure compliance with SDLC methodology and governance processes, collaborating with internal and external teams to deliver secure, high-performance solutions.
• Collaborate with stakeholders to document Business Process Mapping, Business Requirements, Functional Requirements, Test Cases, User Guides, and Admin Guides, ensuring clarity and alignment.

Requirements

• 3-5 years of experience in digital marketing services with extensive expertise in content approval management and digital asset management (DAM).
• 2-3 years of experience working with Veeva PromoMats and MedComms, managing workflow definitions, implementation, and process optimizations.
• Proven experience in Digital Asset Management (DAM) processes, particularly in source file meta-tagging, content reuse, and internal/external content promotion.
• Strong ability to engage with leadership and operational stakeholders, ensuring proper prioritization of requests and governance of platform changes.
• Hands-on experience in Veeva CRM integration for CLM content, ensuring seamless functionality and performance across business applications.
• Experience in leading platform administration for Salesforce and Veeva Vault, focusing on compliance and workflow efficiency.
• Familiarity with database design, middleware concepts, and security protocols.
• Strong knowledge of SDLC methodology, ensuring delivery of scalable and secure solutions.
• Ability to research and implement new product features, collaborating with business stakeholders for continuous platform improvement.

Key Qualities for Success:

• Proactive and engaging, building strong relationships with both IT and business stakeholders.
• Self-starter with a desire to continuously learn and improve, identifying gaps and developing new skills to enhance performance.
• Collaborative team player, supporting others and contributing to a shared goal within the Commercial IT team.
• Startup mindset, displaying a willingness to do whatever it takes to ensure timely and successful delivery of projects.
• Compliance-focused, always considering security, privacy, and regulatory requirements when making decisions and defining solutions.
• Attentive and communicative, ensuring the Medical and Commercial lines of business are well-supported and informed.

A note to recruiters:

We do not allow external search party solicitation.  Presentation of candidates without written permission from the Ascendis Pharma Inc Human Resources team (specifically from: Talent Acquisition Partner or Human Resources Director) is not allowed.  If this occurs your ownership of these candidates will not be acknowledged.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Commuter benefits
• Disability insurance