Senior Program Manager (Curam Social Services Platform) - InterSources Inc.
Washington, DC
About the Job
Senior Program Manager (Curam Social Services Platform)
Address: Washington, DC (Remote)
12 Months Contract / Full Time Position
Responsibilities:
Provide guidance on the Client's eligibility system, administrative processes, and oversee the day-to-day technical operations of the administration.
Demonstrate vast knowledge of IT Systems Development, Eligibility and Enrollment Systems, as well as the Client's programs.
Provide consulting advice to Client's Director on the most appropriate strategies to successfully manage program and system operations. Navigate and coordinate technical needs and expectations of business partners particularly the Client given the complex nature of their work and their direct and indirect association to District residents.
Provide consulting advice and support to the Client's Director about technology that can perform critical tasks and processes. Recommend and configure technology-based solutions to address Client's organizational needs.
Review, evaluate, and comment upon all draft proposals developed by Client's.
Provide consulting advice to the Client's Director and business partners for expanding the delivery and adoption of the integrated eligibility system. Ensure all design and implementation of the system meets the end-user needs including caseworkers and District residents.
Translate business needs into technology strategies and programs, and guide cross functional teams through key decisions around product features, and other complex enterprise architecture decisions.
Oversee a cross-functional team to ensure all phases of the system development life cycle is being observed; Will raise major risks and issues to the DCAS Director at appropriate times, responsible for providing solutions and options.
Attend all requested meetings and participate in required conference calls.
Serve as technical expert responsible for consulting, assisting and making recommendation for establishing the organization's approach to the full life cycle of Client - from project planning, initiation, resourcing, execution, monitoring, control and completion.
Demonstrate diverse knowledge and understanding of the entire DCAS Platform from infrastructure to application tiers as well as in depth knowledge of the health and human service programs resident within the Client's platform.
Knowledge and ability to apply business process management methodologies, principles, and practices.
Mastery knowledge and skills in project and change management. Excellent understanding of the implications of different technical choices, and the ability to assist in guiding the District's clients to the best solution for their situation.
Responsibilities:
1. Responsible for leading the adoption or implementation of an advanced technology or platform
2. Has expertise on the functionality or usage of a particular system, platform or technology product
3. Serves as a consultant to clients guiding the efficient use or adoption of a particular IT product, or platform
4. Responsible for creating implementation plans, testing plans or integration plans.
5. Demonstrates expertise in a particular IT platform or service which allows for maximizing IT investment
Minimum Education/ Certification Requirements:
Bachelor's degree in information technology or related field or equivalent experience
Training or Certification in a particular product or IT platform/service as required
About Us:
InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.
Address: Washington, DC (Remote)
12 Months Contract / Full Time Position
Responsibilities:
Provide guidance on the Client's eligibility system, administrative processes, and oversee the day-to-day technical operations of the administration.
Demonstrate vast knowledge of IT Systems Development, Eligibility and Enrollment Systems, as well as the Client's programs.
Provide consulting advice to Client's Director on the most appropriate strategies to successfully manage program and system operations. Navigate and coordinate technical needs and expectations of business partners particularly the Client given the complex nature of their work and their direct and indirect association to District residents.
Provide consulting advice and support to the Client's Director about technology that can perform critical tasks and processes. Recommend and configure technology-based solutions to address Client's organizational needs.
Review, evaluate, and comment upon all draft proposals developed by Client's.
Provide consulting advice to the Client's Director and business partners for expanding the delivery and adoption of the integrated eligibility system. Ensure all design and implementation of the system meets the end-user needs including caseworkers and District residents.
Translate business needs into technology strategies and programs, and guide cross functional teams through key decisions around product features, and other complex enterprise architecture decisions.
Oversee a cross-functional team to ensure all phases of the system development life cycle is being observed; Will raise major risks and issues to the DCAS Director at appropriate times, responsible for providing solutions and options.
Attend all requested meetings and participate in required conference calls.
Serve as technical expert responsible for consulting, assisting and making recommendation for establishing the organization's approach to the full life cycle of Client - from project planning, initiation, resourcing, execution, monitoring, control and completion.
Demonstrate diverse knowledge and understanding of the entire DCAS Platform from infrastructure to application tiers as well as in depth knowledge of the health and human service programs resident within the Client's platform.
Knowledge and ability to apply business process management methodologies, principles, and practices.
Mastery knowledge and skills in project and change management. Excellent understanding of the implications of different technical choices, and the ability to assist in guiding the District's clients to the best solution for their situation.
Responsibilities:
1. Responsible for leading the adoption or implementation of an advanced technology or platform
2. Has expertise on the functionality or usage of a particular system, platform or technology product
3. Serves as a consultant to clients guiding the efficient use or adoption of a particular IT product, or platform
4. Responsible for creating implementation plans, testing plans or integration plans.
5. Demonstrates expertise in a particular IT platform or service which allows for maximizing IT investment
Minimum Education/ Certification Requirements:
Bachelor's degree in information technology or related field or equivalent experience
Training or Certification in a particular product or IT platform/service as required
| Skill | Required No. of Years | Actual Years of Experience |
| The resource shall have experience implementing and launching enterprise technologies | 10 | |
| The resource shall have experience and demonstrable ability to manage and lead small to medium projects or parts of enterprise IT projects | 10 | |
| Experience migrating antiquated technology platforms to modern solutions as well as experience with version upgrades of out of the box software | 11 | |
| The resource shall have strong analytical and writing skills and the ability to evaluate synthesize information, develop necessary plans | 11 | |
| 11-15 yrs leading advanced technology projects or service projects | 11 | |
| 11-15 yrs full system engineering lifecycle | 11 | |
| 11-15 yrs creating implementation/integration plans, test plans and training materials | 11 | |
| 11-15 yrs hands on experience in Curam Social Services Platform | 11 | |
| Bachelor's Degree | 4 | |
| Industry certification/Training in specific IT product/platform or service |
About Us:
InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.
Source : InterSources Inc.
