Senior Program Manager, Miami - Common Threads

Common Threads seeks a highly motivated Senior Program Manager (SPM) will lead the overall strategy, program implementation, and relationship management across Miami and surrounding counties. In addition, the SPM will build a foundation for sustainable growth and successful program implementation, and ensure compliance and engagement with local school systems, food systems, healthcare institutions and local government.  An ideal candidate would be an expert in project management, partnership development, programming for elementary, middle and high school students, and quality assurance. Additionally, they are responsible for coaching local teams in their market(s) and providing a positive team culture focused on learning, understanding, and growth.

This role is full-time and non-exempt, with direct reporting to the Director of Programs & Partnerships located in Dallas, TX. This position is fully a remote work model. Regular local travel to school and community partner sites is expected, with occasional travel outside of Miami. 

Responsibilities: 

Program Management

• Manage school, healthcare, and community-based program partner relationships in Miami-Dade
• Recruit new schools and kitchens for partnerships per market growth goals
• Work with school administration and teachers to schedule and implement programs 
• Lead partnership planning and implementation with local healthcare institutions to bring food as medicine programs to Miami
• Coordinate and facilitate special events at schools, community-based organizations, and other fundraising events representing and being an advocate for Common Threads
• Manage specific program pieces such as rosters, curriculum, generate quarterly and annual grant reports detailing grant progress and achievements.
• Establish and execute programmatic goals for the market by managing key partners, stewarding relationships, and appropriately documenting in Salesforce (CRM)

Team Management

• Manage the Miami team to ensure a strong team culture. 
• Supervise and coach program managers/coordinators and Chef Instructors in assigned market(s) and report to the Director of Programs & Partnerships on progress toward implementation and strategic market goals in managed markets
• Lead hiring for all Miami Program team positions, as needed
• Carry out regular check-in meetings to ensure the team(s) are meeting program quality metrics 
• Manage communications to program staff, main contacts, and volunteers to provide them with clear expectations and to assure that classes run as scheduled.

Work in collaboration with Research & Evaluation Efforts to Provide Comprehensive Program Evaluation

• Conduct in-person observations to assess the fidelity of program implementation and adherence to the curriculum 
• Oversee data collection, including the administration of both pre-and post-surveys, as well as consent forms, assent forms, attendance rosters, and other data collection tools as needed 
• Lead and ensure accurate and timely compliance reporting
• Oversee and support evaluation efforts in the Miami Market

Partnership Development

• Build and maintain relationships with schools and community-based organizations, healthcare institutions and local food access organizations as part of our focus on Policy, Systems, and Environment
• Support the development team and leadership team in developing proposals and drafting budgets
• Coordinate and facilitate special events at schools, community-based organizations, and other fundraising events representing and being an advocate for Common Threads
• Support planning process for meeting partnership development goals and targets
• Lead cross-functional national impact projects that drive program improvement and innovation based on available data, feedback, and lessons learned
• Increase brand awareness of Common Threads and represent CT at community and district events/meetings

The above statements are intended to describe the essential job functions of this role and are not an exhaustive list of all duties performed by personnel occupying this position.                                                    

Qualifications:

• Bachelor's degree required, master’s degree in a relevant field (Public Health, Nutrition) a plus 
• Knowledge of nutrition, cooking, food access and understanding of healthcare settings preferred
• 3-5+ years’ experience in nonprofit organizations
• 2-3+ years’ experience with direct staff management and supervision of staff 
• Bilingual a plus
• Experience working with culturally diverse audiences
• Comfortable using written tools for assessing readiness, partner needs, and quality of programs
• Strong organizational, time management, and logical thinking skills; must be task-oriented
• Possess positive, upbeat energy and a passion for wellness, food access, equity, and making a positive impact on society
• Strong skills in written & verbal communication and adapting role and communication style depending on the task
• Must have access to car/public transportation and willing to travel locally as needed in Miami-Dade County
• Ability to work within a mission-driven environment to develop professional and respectful relationships with people both internal and external to Common Threads
• Ability to work independently and remotely with confidence and outstanding communication skills, both verbal and written
• Computer skills, including Microsoft Word and Excel, Outlook, and Google Drive documents. Experience with other software, including Salesforce, Slack and Asana, a plus
• Experience working with external stakeholders, including donors and board members a plus

Additional Information:

• Common Threads offers a comprehensive benefits package, including 15 days of paid-time off, 15 paid holidays, 3 floating holidays, medical, dental, vision, Employee Assistance Program, and a 401(K) with company match.
• Common Threads employees are subject to a background check and fingerprinting prior to employment
• This is a full-time position that will primarily work Monday - Friday, 9am-5pm, but some nights and/or weekends may be required
• Candidates must reside within Miami-Dade County
• Regular travel is required for business purposes, and employees will be compensated for mileage incurred during official travel. Reimbursement is for the use of a personal vehicle or public transportation and excludes rideshares. 

About Common Threads:

Common Threads is a national leader in enhancing community health through the power of nutrition and food. For over two decades, the nonprofit has been addressing the often-neglected connection between nutrition and overall well-being by providing nutrition education, cooking skills training, and food access.

Operating in-person and digitally, Common Threads has partnerships with over 2,200 schools, provided more than five million meals, and has positively impacted the long-term nutritional health of over one million individuals. From the nation’s largest public school districts in New York City, Los Angeles, Miami, and Chicago, to various community organizations and medical institutions, its efforts are widespread. For additional information, please visit commonthreads.org.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands/fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Common Threads' EEO Statement:

Common Threads provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Common Threads complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Common Threads expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Common Threads’ employees to perform their job duties may result in discipline up to and including discharge.