Senior Program Manager, Middle Mile Fleet Management - Amazon

Description How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you! The Surface Transportation organization is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business. This Senior Program Manager will be responsible for building short-term and long-term vendor strategy, selecting and developing suppliers to meet Amazon's long term requirements, performing detailed analysis of price and contractual terms, developing deal structure and defining negotiating strategy and establishing and managing contracts. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment. Key job responsibilities - Developing contracts through cost-effective and performance focused strategies; - Maintaining relationships with 3P vendors, while continually scouting for additional ones; - Evaluating and auditing contracts while seeking ways to improve and enhance the quality of services purchased and the timeliness of deliveries; - Conducting cost analyses and setting benchmarks for improvement; - Developing risk management procedures to mitigate losses in the event of capacity shortages; - Working closely with the company legal department to make sure contracts and terms are favorable; - Build effective stakeholder relationships, ensuring a high service level in terms of quotations and lead-times; - Partnering with internal customers to positively influence spending decisions; - Align with internal customers, Finance and Operations to understand budgetary targets by building and develop methods of measuring and defining savings, value and other category metrics; - Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions. - Set the direction for the vendors to demonstrate a management style that encourages participation and ownership, along with a continuous focus on action, customer satisfaction, support personnel satisfaction and cost management Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - End-to-end negotiation experience, including identifying, developing and executing successful partnerships, including large-scale product development and/or technology relationships Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - 5+ years in technology business development or Fleet Maintenance Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.