Senior Program Manager, North America Transportation Engineering Systems PMO - Amazon

Description At Amazon, we're working to be the most Customer-centric company on earth. Come join Amazon's Transportation Engineering Systems team as we design and implement the logistics signals that connect our vast inventory to our customers. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history! This position will work with cross-functional stakeholders to align on priorities, develop processes and mechanisms, own status updates and program reviews to ensure stakeholder alignment and ensure transparency. In this role, the Program Manager will be key in maintaining program quality and delivering exceptional customer experiences. You will help build reporting mechanisms, identify opportunities, communicate issues and progress, mitigate risks, respond to executive escalations, connect and coordinate resources, and work with cross-functional partners. Key job responsibilities - Develop Standards for Project Management - Hold organization accountable to Project Management Standards - Lead Risk Identification/Mitigation/Contingency Development - Establish and implement Risk Management Framework - Identify and mitigate resource conflicts - Identify interconnection across projects and programs and coordinate/synchronize deliverables - Facilitate a culture of strategic thinking and innovation within the team A day in the life A typical day may consist of hosting a weekly business review in the morning. During these reviews you will set the agenda, ensure teams have completed their updates, and keep the meeting on track. You will hold teams accountable to prior action items, and discuss and issue new action items. Later that day you may issue new standards for project updates in our project management software. This would be followed by writing an executive summary for a monthly project update report. Finally you may end the day leading a brainstorming session to identify potential project risks and mitigation strategies. About the team Our team consists of a large groups of configuration engineers that primarily collect stakeholder requirements and implement algorithmic changes within the transportation planning technology systems to provide better speed and cost for the customers. These groups are supported by Software Development, Analytics, Quality, and Product management teams internally. Additional support is provided from matrixed teams such as Finance, HR, Training/Learning, other PMOs, Planning teams. All of these teams work together on a portfolio of projects that drive improvements for our technology, process, and people to enhance the way we do business and the results of our work. Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - PMP - Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field - 5+ years experience in engineering or operations Preferred Qualifications - Master's degree - Bachelor's or Master's degree in Engineering - Experience managing and organizing a project portfolio in a project management software suite Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.