Senior Program Specialist (Career Coach) - Community Services and Employment Training, Inc.

CSET is looking for a motivated, creative, and outgoing individual to work in our Employment Connection Visalia office to assist Tulare County residents with career guidance. Applicants must be able to work independently, have knowledge of local labor market and employer expectations, and have the ability to work with customers who have varying personalities and diversity.

Qualified candidates must be motivated, knowledgeable, and willing to work with individuals of diverse backgrounds. The eligible individual will assist with confirming customer eligibility requirements through the examination of the applicant's personal and financial documentation. Create client files with the required documentation as needed for Adult Training programs. Conduct presentations, job readiness workshops, case management, and training/job placement activities. Have the ability to assist in motivating individuals to become self-reliant. Excellent and strong communication and customer service skills are required along with the ability to work independently while multi-tasking with particular attention to detail. Have strong organizational skills, knowledge, and experience in Microsoft Office Suite with the ability to input data and assist in preparing reports. Must have excellent customer service practices. B.A. or B.S. is preferred but not required. Bilingual English/Spanish is a + but not required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Collects, organizes, and analyzes information about individuals through records, tests, interviews and professional sources, to appraise their interests, aptitudes, abilities and personal characteristics for vocational planning.

Facilitates orientations and workshops.

Remains updated on occupational and local labor market information, program requirements, and regulations affecting participants.

Refer participants to other CSET program resources as applicable.

Compiles and studies occupational, educational, and economic information to aid in making and carrying out vocational and educational objectives.

Keeps participant file updated by manually entering data on Program forms and in electronic case files including case notes regarding participant job placement and training.

SUPERVISORY RESPONSIBILITIES This position reports to the Site Coordinator and does not supervise staff.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of local labor market and employer expectations.

Ability to work effectively with minimal supervision.

Ability to communicate effectively both verbally and in written form.

Ability to develop and maintain effective working relationships with employers, members of other agencies and the general public.

Excellent interpersonal communication skills and the ability to get along and work effectively with co-workers and members of the public.

EDUCATION and/or EXPERIENCE

Possession of Bachelor's Degree (B.A.) from four-year college or university; or one to two years related experience and/or training' or equivalent combination of education and experience. Minimum one-year experience providing services to low-income persons or justice involved individuals. Minimum of one-year experience providing vocational counseling, employment assistance and case management preferred.

Proficiency in Microsoft Office applications.

LANGUAGE SKILLS

Ability to read and interpret documents.

Ability to write routine reports and correspondence.

Ability to speak effectively with groups of customers or employees of the organization.

MATHEMATICAL SKILLS

Ability to calculate figures for accounting purposes.

Ability to apply basic bookkeeping and record keeping principles.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written and oral form.

Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS California Driver's License and proof of auto insurance.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is typically situated in a standard office environment resulting in little exposure to the weather and requiring no unusual physical abilities. Positions may be required to sit for lengthy periods of time.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Relevant Job information (if applicable):

Candidate Screening Process Only complete applicant information will be evaluated by the screening committee as soon as possible after the closing date. Application materials will be evaluated to determine how fully the applicant meets the Desirable Qualifications. This evaluation process will determine which applicants may be invited for an interview. The most successful interviewees will be invited to a second interview. All costs incurred as a result of the application/selection process shall be borne by the applicant. Note: Incomplete applicant information will not be forwarded for consideration in the hiring process. All documents received become the property of CSET and will not be returned. Human Resources will not copy any of the materials submitted for the applicant. Notice to all candidates for employment The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. This requirement applies to both United States citizens and aliens. Community Service, Employment and Training, Inc. is an equal Employment Opportunity Employer, committed to equal opportunity and treatment in all aspects of it relations with staff members, without regard to race, color, national and ethnic origin, sex, sexual orientation, marital status, religion, age or disability.

Salary Range: $20.01 - $27.27 hourly

Service Area: Visalia Employment Connection

Hours/week: 40

Open Till: filled