Pharmacy Technician - Clarest Health

Integrity Pharmacy (a division of Clarest Health) specializes in Medication Management for patients with multiple disease states who are taking multiple medications. Our comprehensive pharmacy solution includes an in-home patient assessment; medication reconciliation; customized adherence packaging; monthly refill management and home delivery. Our Medication Management program helps eliminate duplicate medications through medication reconciliation and helps reduce hospitalizations and readmissions that result from medication errors. Our medication management program helps to ensure medication challenges are minimized and the highest outcomes for each patient we serve are achieved.

Pharmacy Technicians in our Intake/Call Room positions spend their day talking with patients, doctors, and vendors on the phone, building patient profiles, processing prescriptions and working among multiple pharmacy software systems. They ensure that patient profiles are properly prepared and meet clinical requirements prior to medication fulfillment. This is an office based, office environment, allowing the Pharmacy Technician to provide an exceptional over the phone patient experience. Integrity Pharmacy provides a fast-paced, high energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone-based pharmacy work.

Location: On site at our Springfield, MO pharmacy

Salary: $16/hr

Schedule: Monday thru Friday (8 hour shift)

What We Offer:

·           Comprehensive Medical, Dental and Vision Insurance (as low as $13.33/pay)

·           Paid Time Off

·           Free Virtual Care – Telemedicine

·           401k with company match

·           Referral Bonuses

·           Life Insurance

·           Make a difference in the lives of others!

·           We are growing and that means more opportunities

Key Responsibilities:

·           Providing exceptional customer service experiences each day in a phone-based environment.

·           Utilizing sound drug knowledge to effectively assist patient questions over the phone.

·           Processing prescription information with speed and accuracy.

·           Responsible for billing patient medications accurately.

·           Maintaining patient records with strong attention to detail and confidentiality.

·           Serving as a liaison between the clinical pharmacists and other medical professionals on our patient’s behalf.

·           Performing in a high volume, fast paced environment to ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment.

·           The ability to adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

Qualifications:

·           Must be 18+ years of age. High school diploma /GED

·           Experience in a pharmacy setting is, preferred

·           Must hold a current registration with the Missouri Board of Pharmacy (and be in good standing) or be willing to register with the Missouri Board of Pharmacy

·           Ability to perform in an office-based setting

·           Must be able to sit for extended periods while working at a computer, typing, and communicating with customers via headset

Skills + Abilities:

·           Comfortable working in a phone-based environment.

·           Exceptional customer service skills, serving patient needs over the phone.

·           Thorough drug knowledge.

·           Ability to utilize technology and work within multiple software programs to fulfill medication orders.

·           Strong prioritization and organizational skills.

·           Maintain a high degree of confidentiality.

·           Passion to help people and enrich their lives.

Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.