Senior Project Manager - Citizens

Description


We are seeking a skilled and motivated Transformation Senior Project Manager to drive change initiatives within the Enterprise Data & Analytics organization. The Senior Manager will be part of the Data & Analytics Transformation Office responsible for the delivery of an enterprise-wide program - Transforming Data & Analytics (TDA). The Senior Project Manager will be responsible for overseeing and supporting program workstream activities including tracking of milestones, dependencies, risks, and blockers. The Senior Project Manager function as a liaison for multiple workstreams and assist with project execution. This role will collaborate with cross-functional teams, stakeholders, and potentially vendors to ensure project deliverables are achieved on time, within budget and according to quality standards. Additionally, the Manager will help to support the overall Transformation Office which may include developing presentations to communicate program status updates to senior management and stakeholders.



Key Responsibilities





+ Lead project management activities including the planning, coordination and execution of transformation initiatives ensuring alignment with Program objectives.



+ Work closely with Program workstream leaders and stakeholders to define scope, objective, and outcomes.



+ Manage project dependencies and coordinate with program stakeholders.



+ Help facilitate change management activities to ensure adoption of new processes.



+ Collaborate with Data & Analytics Transformation Office on all project management best practices and support the team to comply with specified program governance.



+ Decision management governance and tracking



+ Support Change Management activities & communications to assist colleagues impacted by change. Act as a change champion for the transformation





Qualification





+ Bachelor’s degree: 5 – 7 years’ experience in project and/or change management.



+ Possesses a results-oriented mentality and is highly effective at coordination, execution, and follow-up focused on the critical priorities to drive positive results.



+ Excellent teamwork and collaboration skills including the ability to influence and develop trusting relationships with business leaders and cross-functional teams across multiple levels of the organization.



+ Strong verbal and written communication skills informed by excellent listening, influencing and perception skills.



+ Ability to clearly articulate message to a variety of audiences and stakeholders



+ Proficiency with MS Office applications required; Atlassian applications a plus (Jira, Confluence)



+ Comfort managing ambiguity and managing multiple assignments as priorities dictate.



+ External and/or internal consulting type experience preferred.



+ Familiarity with project management approaches, tools, and phases; agile experience a plus





Skills & Competencies





+ Strong written and verbal communications



+ Continuous improvement mindset



+ Cross-functional collaboration



+ Integrity, ethical behavior, consistent



+ Strong at building trust and relationship across different departments



+ Conflict resolution, conflict mgmt.



+ Critical thinking, problem solving.



+ Understands, balances priorities.



+ Curiosity and a desire to learn new things.





Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.



Equal Employment Opportunity


At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.


Equal Employment and Opportunity Employer


Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.


Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth







Background Check



Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

11/22/2024