Senior Project Manager, Technical Operations (San Francisco, CA, US, USA_519431) - Sephora

Job ID: 257999
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Remote Eligible: Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Our technology team at Sephora combines speed with smarts, developing cutting-edge mobile technologies, scalable architecture, and innovative in-store client experiences from our San Francisco home base. We're a team of motivated self-starters and team players passionate about transforming beauty retail through technology.

Role Summary: As a Senior Project Manager - Technical Operations, you'll lead complex technical projects within Technical Operations and Shared Services, driving initiatives that enhance the reliability, scalability, and performance of Sephora's applications. Your expertise in agile methodologies will be crucial in supporting our technical operations.

Key Responsibilities:

• Lead multiple technical project implementations (50% of time)
  • Manage project risks, cross-dependencies, and budgets
  • Document and track meeting notes and action items
  • Analyze project data to optimize future initiatives
• Drive Agile Practices (30% of time)
  • Run daily standups and retrospectives
  • Lead backlog grooming and sprint planning
  • Facilitate PI planning sessions
  • Improve and implement agile methodologies
• Ensure Project Success (20% of time)
  • Deliver projects on time and within budget
  • Coordinate cross-functional team efforts
  • Monitor and report on project progress

Required Qualifications:

• 5+ years of project management experience in technical operations, infrastructure, and cloud initiatives
• 5+ years of experience with SCRUM, AGILE, and WATERFALL frameworks
• 5+ years working with project management tools (MS Project, Jira, Innotas, Planview)
• 5+ years of cross-functional team collaboration experience
• Bachelor's Degree in Computer Science or Engineering (or equivalent experience)
• Strong communication, negotiation, and facilitation skills
• Proven track record of stakeholder management across organizational levels

Technical Competencies:

• Expertise in project planning and scope management
• Proficiency in risk and budget management
• Strong resource planning capabilities
• Experience with milestone scheduling
• Skilled in cross-functional dependency management

Working Conditions:

• Hybrid work model (1 day per week in office required)
• San Francisco-based position
• Regular interaction with cross-functional teams
• Fast-paced, dynamic technology environment
• Clear and effective communication required across all levels of organization

This role reports to the Program Manager, Technical Operations / CyberSecurity / Infrastructure and offers an opportunity to shape the future of beauty retail technology while working with a collaborative, innovative team.  #LI-SR1 #Hybrid

The annual base salary range for this position is $114,930.00 - $141,900.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.