Senior Project Specialist-(3305335) - Partners Healthcare System

About Us

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

Position Summary:

The Senior Project Specialist will contribute to the success of Digital through the management of Digital Operations, and mid to large, enterprise-wide projects, and the resources associated with these projects. The projects and related operations involve digital infrastructure, including (not limited to) networks / VPN, databases, servers, communications / telecommunications, PCs, printer and other endpoint devices, and the lifecycle management of digital environments supporting numerous applications. The incumbent will coordinate these activities within the Healthcare at Home business unit, and across a broad set of digital teams. Lastly, the incumbent will manage ITIL and other digital processes and databases in support of IS Operations.

The Opportunity and Role Duties:

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

The Project Specialist will contribute to the success of Digital through the management of one or more mid to large, enterprise-wide projects, and the resources associated with these projects.

• Develop project goals, objectives, approach, and scope through negotiation and diplomacy that result in a well-defined, well-sponsored project.
• Develop workplans and timelines to meet project goals.
• Contribute to the development of Digital strategies and solutions that align with Digital standards and strategic directions.
• Contribute to the development of capital and operating funding requirements associated with a project. Manage a project within its budget.
• Work independently but recognize when the involvement of senior management is required.
• Plan, manage and oversee projects, using recognized project management methods including:
o Definition of project scope and objectives
o Management and status reporting tools
o Feasibility and cost benefit studies
o Requirements definition (functional and/or technical)
o System testing/quality assurance
o Training
o Implementation
o Post-implementation/on-going support
o Project administrative activities
o Documentation
• Manage projects within the context of the larger environment including competing priorities, staffing levels, and budgetary concerns. Provide appropriate and timely problem escalation (including potential solutions where applicable) to Digital leadership, project steering committees, and executive management.
• Provide on-going project status reports to Digital leadership, user groups, project steering committee and executive hospital management.
• Establish and create a positive project environment through leadership and mentoring.
• Provide quality customer service, providing on-going communication, feedback and follow-through with customers and executive management.
• Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

Qualifications

• ·Bachelor’s degree required.
• ·8 or more years of relevant experience.
• ·A combination of education and experience may be substituted for requirements

Skills and Abilities

• · Ability to manage mid to large, complex projects, including their dependencies, team members, other resources, and timeline.
• · Ability to prioritize and delegate project demands accordingly.
• · Strong written and verbal communication and presentation skills.
• · Strong analytic and problem-solving skills.
• · Ability to work with people cooperatively and effectively from all organizational levels and build consensus through negotiation and diplomacy.
• · Ability to facilitate and work within a complex, multi-site environment. Must be flexible, adaptable, and versatile.

Working Conditions

• This position is a hybrid working model and will be discussed to confirm 1-3x per week or 4x per month, the role requires travel to local travel to MGB sites,Braintree, Newton and Beverly, vendors, and/or conferences and Assembly Row (Somerville, MA)
• M-F Eastern Business Hours required. On Site requirement based on project needs a few times a week. Sites include Braintree, Newton and Beverly. Onsite meetings will be at any /all of the sites depending on location / project.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.