Senior Property Manager - Redico

Senior Property Manager – Fisher Portfolio, Detroit

Join the transformation of Detroit as the Senior Property Manager of one of the city’s most iconic landmarks – the Fisher Building. This is a unique opportunity to not only manage a prestigious property but also be at the forefront of Detroit’s exciting revitalization and the ongoing investment into the New Center neighborhood. The Fisher Building is more than just a historical gem; it’s a living, breathing part of the city’s future, and you can be part of its legacy. As Senior Property Manager, you will oversee all facets of the building’s operations, lead a talented team, manage tenant relationships, and play a critical role in ensuring that this architectural masterpiece continues to serve as the City’s beacon. Following Michigan State University’s investment into the property, this is an exciting chance to combine your expertise in commercial real estate with a project that has grandeur, cultural and civic significance in the heart of Detroit.

Essential Responsibilities and Duties:

Building Operations

• Oversee the maintenance and optimal performance of mechanical, electrical and plumbing systems.
• Manage life safety protocols, including training staff and maintaining records for all safety tests and alarm activations.
• Ensure that tenant services are provided in accordance with lease agreements.
• Manage contracts and vendors, ensuring proper documentation.
• Implement and monitor energy management initiatives to optimize utility usage.
• Lead, motivate, and train building staff to raise the bar of service and that achieves the highest standards of operational excellence.
• Develop short-term goals that align with and drive long-term strategic objectives.
• Collaborate with internal and external team members, brokers, consultants and vendors.
• Build and nurture strong tenant relationships through regular, in-person interactions.
• Work closely with senior leadership to create strategic and measurable tenant relations and retention programs .
• Assist in effectively resolving tenant issues alongside the Senior Property Manager.

Tenant & Construction Process

• Coordinate with the Construction Manager and Owner Representative on construction projects, ensuring minimal  impact on the property and tenants.
• Assist in reviewing construction documents and specifications with the building team.

• Communicate regularly with tenants to inform them of upcoming maintenance or construction activities, addressing any concerns or feedback promptly.
• Oversee the inspection of completed construction projects to ensure they meet quality standards and comply with all relevant project guidelines.
• Develop and implement preventive maintenance programs and 10-year CapEx program to prolong the lifespan of building systems and infrastructure.

Building Management Office Procedures

• Ensure smooth daily operations of the management office, including:
• Authorization processes
• Correspondence and filing systems
• Purchasing of goods and services
• General office procedures
• Managing receivables/income/expenses
• Handling service and maintenance requests
• Overseeing bidding processes and tenant relations

Financial Management

• Ensure the financial stability of the property by maintaining budgets and overseeing:
• Budget-to-actual reports
• Accruals
• Recurring charges and miscellaneous billings
• Rent roll reviews for accuracy
• Coordination with accounting
• Quarterly financial reforecasting
• Budget preparation and capital planning
• Job-cost system organization

Job Qualifications:

• A strong passion for Detroit, historic buildings, and real estate development.
• Bachelor’s degree
• 4-8 years of experience in commercial real estate, preferably including experience with property managing office assets and historic buildings.
• RPA or CPM designations are a plus.
• Proficient in Property Management/Accounting Software (MRI preferred), Excel, and other Windows applications.
• Prior supervisory experience and a good team-player. Ability to manage internal and external relationships in a professional manner.
• Strong work ethic; committed to reaching project targets and strategic objectives.
• Excellent communication, presentation and writing skills.
• Well-organized and detail-oriented with the ability to support multiple initiatives in parallel and prioritize competing demands. 
• A customer service-oriented approach with a commitment to results.
• Ability to thrive in a fast-paced, entrepreneurial environment.

This is your chance to be part of a once-in-a-generation opportunity to contribute to Detroit’s future and leave a lasting impact on one of its most beloved buildings.

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