Senior Proposal Manager - ServiceSource

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary 
Responsible for identifying and pursuing funding opportunities that align with the organization's strategic priorities, supporting a range of rehabilitation programs and services. The Senior Proposal Manager plays a key role in writing and coordinating the development of proposals, taking the lead in content creation. This position involves collaborating with teams and partner organizations, as well as subject matter experts, to produce winning proposals that secure new program awards and increase revenue for supporting individuals with disabilities and barriers to employment. Additionally, the Senior Proposal Manager oversees the proposal development process, including pipeline tracking through Salesforce, and contributes to capacity development within the department and organization through training and mentoring. This position will have a hybrid remote work schedule with some occasional travel to headquarters in Oakton and other affiliate offices.  Candidates can be located in any of the regions where we have offices: New Castle, DE; Fayetteville, NC; Clearfield, UT; Oakton, VA, Charlottesville, VA and Clearwater, FL.

Primary Duties  
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. 

• Write lead summary sheets, winning proposals, capability packages, briefings, and other organizational documents to include but not limited to, mid-year and end of year performance reports, and annual strategic plan briefings.

• Coordinate teams to develop comprehensive, compelling proposals.

• Create visually engaging proposals through effective use of  graphics and formatting.

• Manage the entire proposal development process, including maintaining a library of proposal content and reusable material, ensuring the upkeep of proposal tools, and overseeing the writing, editing, proofing, formatting, and successful submission of proposal. 

• Provide training, guidance, coaching and support to other proposal development staff, enhancing their skills and capabilities.

Additional Responsibilities 

• Analyze and interpret Requests for Proposals (RFPs) to determine funder requirements and identify reusable proposal content.

• Monitor and analyze funding needs, aligning efforts with strategic priorities.

• Collaborate with subject matter experts to develop proposal sections through interviews, process management and proposal development tools.

• Edit/proof organizational documents for content, voice, consistency, and competitiveness.

• Ensure proposals are responsive to funder guidelines, compliant with federal procurement requirements and meet overall organizational quality standards.

• Build and maintain monthly reports to track progress toward meeting strategic goals.

• Assist with planning and implementation of the annual Strategic Plan meeting held in the Oakton, VA office

• Assist with mid-year and end of year reports, briefings, and PowerPoint presentations.

• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s) 

• Bachelor’s degree in Business, Marketing, Communications, English, Psychology, or related field.

• Experience in grant or proposal writing is required. 

• Nonprofit experience is strongly preferred.

• Project management and/or strong organizational skills are essential.

• Excellent writing, communication, and interpersonal skills are required, along with technological proficiency and graphics capability.

• Proficiency in Microsoft Office programs, including Word (advanced level preferred), Excel, Project, PowerPoint, Adobe Acrobat, Visio, and/or SharePoint, is required. Familiarity with Adobe Creative Suite and/or InDesign is also required.

• Must be able to write effective proposals to various funding sources, including private, corporate, and government solicitations.

• Experience with Salesforce is preferred.

Knowledge, Skills, and Abilities 

• Excellent organizational, written, editing, proofreading and grammatical skills, along with strong graphics and communication abilities.

• Highly detail-oriented with strong research and analytical capabilities.

• Strong interpersonal skills and the ability to work collaboratively with cross-functional  teams and respond promptly to requests.

• Well-organized, with effective time management skills and the ability to manage priorities and projects simultaneously, pivoting between tasks based on urgency.

• Progressive and innovative thinker with critical thinking skills essential for problem-solving and informed decision-making.

• Strong public speaking skills

• Ability to travel to affiliate offices at least once per year.

• Proficiency in utilizing various online proposal submission formats.

• Ability to read and understand a Request for Proposal and/or Performance Work Statement (PWS) required.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.     

ServiceSource is committed to hiring and retaining a diverse workforce and building an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information