Senior Quality Engineer - Cloud Software Group

Citrix -- the recognized leader in VDI, Desktop-as-a-Service and application delivery solutions -- empowers enterprises of all sizes and industries to enable secure hybrid and remote working, from anywhere, using any device. Our platform delivers ...

Citrix -- the recognized leader in VDI, Desktop-as-a-Service and application delivery solutions -- empowers enterprises of all sizes and industries to enable secure hybrid and remote working, from anywhere, using any device. Our platform delivers high-performance user experience, zero trust security and operational cost efficiency regardless whether customers require cloud, on-premises or hybrid deployment. By joining our team, you'll have the opportunity to build cutting-edge solutions for 100 million people worldwide to securely access their desktops, applications and SaaS and web apps. We are looking for a Senior Quality Engineer that has experience testing and troubleshooting complex software applications, managing projects, leading and mentoring others. If you've worked with cloud-computing platforms such as Azure, AWS or GCP and the role and qualifications are a match for you, we'd love to speak with you!

Position Overview

This position will require a talented, highly motivated, and collaborative Software Test Engineer to work on innovative technologies within the Citrix Virtual Apps and Desktops Engineering team. The CVAD team is responsible for a core set of services and technologies that Citrix customers around the globe depend on to power productivity with secure access to high-definition apps and desktops on any operating system or mobile device.

Role Responsibilities

• Collaborate with Product Managers, Architects and Engineers to grasp and influence product requirements for development of new features and cloud services
• Create and maintain agile test planning & execution throughout SDLC while accounting for core coverage areas such as automation, functional, performance, stress and scalability testing
• Perform exploratory testing while focusing on various end user experiences and customer personas
• Troubleshoot and diagnose issues from the field alongside Development, DevOps and Technical Support teams for quick turnaround on problem resolution
• Defect management: Bug reporting, validation and regression testing while ensuring product integration loopbacks
• Research and implement industry best practices in agile methodologies to support Continuous Integration development models
• Collaborating with Field/Sales Readiness teams to ensure customer success by providing technical guidance & consultancy on product deployment/adoption scenarios
• Deliver product best practices, KB recommendations, tutorials, videos, How do I articles and blogs to facilitate customer adoption of our products

Basic Job Qualifications

• Requires a Bachelors or Masters Degree in Computer Science, Computer Engineering, Information Technology and minimum 5 years of prior software engineering/testing experience; or a Masters degree with 3 years of experience. BS or MS degree or equivalent in a technical field preferred, with requisite directly related work experience.  Equivalent experience may be substituted for formal education.
• Experience managing software projects, leading and mentoring others
• Experience with virtualization and provisioning technologies
• Experience with cloud-computing platforms e.g. Azure, AWS, GCP
• Proficiency in OS & Networking advanced concepts
• Proficiency in Windows Systems administration and MS Active Directory
• Knowledge of CI/CD deployment models
• Proficiency in one or more object oriented programming language(s) and/or scripting language(s), i.e Java, C++, C#, .NET, Python, Perl, shell

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.