Senior Quality Engineer - Morgan Advanced Materials

At Morgan Advanced Materials, our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across 70 sites in 18 countries. Our goal is to create a more sustainable world and enhance quality of life. We actively pursue this purpose through the development and production of advanced materials. 

Within our business unit, we specialise in innovating cutting-edge carbon, graphite, and carbide products that deliver outstanding performance. We use our expertise to tackle complex challenges across many diverse industries to provide effective solutions for our valued customers. 

Our products are shaping a better future; from enabling electric cars to charge faster and drive longer distances to maximising the operational efficiency of wind turbines. We are proud to help generate power for billions of people, deliver water to drought-stricken regions, improve the efficiency of industrial pumps, and protect lives both on the land and in the air. 

Major Responsibilities:

Develop, implement, and manage the quality processes, methods, and management system to ensure materials that meet or exceed our customers’ expectations based upon a broad scope of experience.  Ensure that these quality processes, methods, and management system meet or exceed the requirements of our ISO 9001:2015 and AS 9100 Certifications and are consistent with established standards, customer specifications, and quality goals. Perform roles and responsibilities in accordance with direction from the Quality Manager.

Essential Functions:

1. Coordinate, assign and lead customer complaints using 8D methodology utilizing cross functional teams as appropriate to determine root cause and corrective actions.
2. Delegated Quality Representative (DQR) for Aerospace and other customers.
3. Manage/participate in Material Review Board for nonconforming materials along with analyzing data for improvements.
4. Lead/participate in AQP activities relating to quality including specification review, processing requirements, and sampling plans.
5. Recommends and implements improvements to manufacturing processes, methods, and controls through data trending and analysis.
6. Lead/participate in internal, customer and 3^rd party audits and process reviews to standards including ISO 9001, AS9100 AS13100 and applicable customer specifications/standards.
7. Manage and complete PPAP utilizing customer defined portals as applicable.
8. Manage/participate in customer Zero Defect Programs (ZDP).
9. Performs product/process analysis and implements continuous improvement initiatives for cost reduction, scrap reduction, yield improvements and efficiency.
10. Evaluates, troubleshoots, and solves production/material problems on the shop floor.
11. Assists in training shop floor associates on quality processes and methods.
12. Assumes responsibility for the safety and environmental issues associated with the quality processes and equipment.
13. Represent quality in daily GEMBA walk including follow up on any actions.
14. Providing local daily direction to the sub team with the STM quality department (Green End QC testing and Calibration) including training plans, objective setting and periodic reviews.

Minimum Qualifications and Education Requirements

• BS. degree in Material Science or Engineering is required or relevant experience in a quality role within a manufacturing environment.
• Minimum 5 years related broad focused quality experience is required within a manufacturing environment that utilized CNC & Manual Machining, continuous/batch ovens or other green end manufacturing capabilities.
• Strong understanding of quality management systems in an ISO 9001/AS 9100/AS13100 is desired.
• Knowledge of Kaizen and Lean/Six-Sigma Manufacturing techniques is desired.
• Experience with developing/documenting procedures is required.
• Computer proficiency.

Additional Requirements:

• Quality orientation and high attention to detail.
• Excellent interpersonal and communication skills.
• Experience working with high performance teams.
• Problem analysis and problem resolution skills.
• Must be familiar with Microsoft Word-Processing and Spreadsheet (Excel) software.
• Must be able to clearly present ideas and reports in written and verbal format.
• Must be able to work well with subordinates, peers and superiors in all departments of the Company.
• Must be able to work well with external contacts of the Company.
• Must have good time management, planning and negotiation skills.

Individual must be a:

• Citizen of the United States, or
• Permanent resident alien of the United States, or
• Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15

Pay Transparency Nondiscrimination Provision (dol.gov)

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1