Senior Recruiter, High Volume - Hybrid FL - Healthfirst
Hybrid, FL
About the Job
Scope of Responsibilities
The Senior Recruiter, High Volume - Call Center Operations role will cover a wide range of skills and business functions including, but not limited to, roles across Call Center Operations.
+ High-Volume sourcing & recruiting duties: Utilizes innovative sourcing techniques, including social media, job boards, employee referrals, and networking, to identify and attract a large pool of qualified candidates.
+ Leverage technology, tools and innovative methodologies to identify, assess, sell and present candidates for open requisitions within Call Center Operations
+ Develop robust sourcing strategies that feed critical talent pipelines flowing into the Healthfirst talent community. Reduce cycle time for future requisitions by ensuring structured talent pipelines contain talent profiles that meet the Healthfirst definition of success
+ Utilize our CRM platform (Avature) to drive direct prospect engagement for open and future requisitions. Master/perfect utilization effectiveness.
+ Serve as an employment brand ambassador, presenting a clear articulation of Healthfirsts employment value proposition during the talent engagement process
+ Serve as the talent sourcing SME for their respective business unit. Deliver recommendations regarding innovative and effective talent sourcing tools and best practices to be piloted and/or deployed Chrome extensions and other talent identification methods, continuously improving LinkedIn InMail proficiency, other CRM and outreach tools, applying principles of Agility to drive speed and qualitative outcomes, employment branding techniques, algorithmic sourcing, etc.
+ Disseminate learnings and innovations to souring peers on a regular cadence
+ Ensure appropriate ROI for ALL sourcing strategies deployed. Track all efforts and report out on a regular basis. Link ROI back to source to insure current and future investments in sourcing channels are yielding expected returns
+ Consistently apply behavioral based interviewing (BBI) techniques (i.e., IFT) to create a robust candidate summary or recommendation to be presented to the Talent Advisor or Hiring Manager, as directed. Ensure team is not shopping resumes as a means to present talent
+ Track and report out on all critical performance metrics as requested by the Talent Advisor
+ Ensure ethnic and gender diversity representation across all candidate slates
+ Partner with the Talent Advisor to identify and build/enhance relationships with the appropriate targeted diversity-based organizations that support functional talent for their respective business unit
+ Ensure compliance with TA SOPs and business processes related to our ATS (i.e., Workday)
+ Disposition candidates in a timely manner in accordance with OFCCP guidelines and best practices
+ Work closely with the Talent Advisor to meet Service Level Agreement Guidelines and expectations agreed to with stakeholders
Minimum Qualifications
+ Experience with full lifecycle recruitment, including candidate sourcing, pre-qualification screening and interviewing
+ Experience with sourcing, tracking and managing candidates within robust ATS & CRM recruiting platforms
+ Experience managing and prioritizing multiple searches and projects
+ Experience in or willingness to learn and deploy principles of Agility to drive more effective TA-related outcomes
+ Ability to proactively network and establish effective working relationships with business leaders
+ Experience utilizing innovative and cost-effective sourcing tools
+ High school diploma/GED plus relevant recruiting experience
Preferred Qualifications
+ Associates or Bachelor's degree from an accredited institution
+ Experience recruiting in an agency or search firm environment
+ Healthcare industry experience
+ Working in a regulated industry
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
The Senior Recruiter, High Volume - Call Center Operations role will cover a wide range of skills and business functions including, but not limited to, roles across Call Center Operations.
+ High-Volume sourcing & recruiting duties: Utilizes innovative sourcing techniques, including social media, job boards, employee referrals, and networking, to identify and attract a large pool of qualified candidates.
+ Leverage technology, tools and innovative methodologies to identify, assess, sell and present candidates for open requisitions within Call Center Operations
+ Develop robust sourcing strategies that feed critical talent pipelines flowing into the Healthfirst talent community. Reduce cycle time for future requisitions by ensuring structured talent pipelines contain talent profiles that meet the Healthfirst definition of success
+ Utilize our CRM platform (Avature) to drive direct prospect engagement for open and future requisitions. Master/perfect utilization effectiveness.
+ Serve as an employment brand ambassador, presenting a clear articulation of Healthfirsts employment value proposition during the talent engagement process
+ Serve as the talent sourcing SME for their respective business unit. Deliver recommendations regarding innovative and effective talent sourcing tools and best practices to be piloted and/or deployed Chrome extensions and other talent identification methods, continuously improving LinkedIn InMail proficiency, other CRM and outreach tools, applying principles of Agility to drive speed and qualitative outcomes, employment branding techniques, algorithmic sourcing, etc.
+ Disseminate learnings and innovations to souring peers on a regular cadence
+ Ensure appropriate ROI for ALL sourcing strategies deployed. Track all efforts and report out on a regular basis. Link ROI back to source to insure current and future investments in sourcing channels are yielding expected returns
+ Consistently apply behavioral based interviewing (BBI) techniques (i.e., IFT) to create a robust candidate summary or recommendation to be presented to the Talent Advisor or Hiring Manager, as directed. Ensure team is not shopping resumes as a means to present talent
+ Track and report out on all critical performance metrics as requested by the Talent Advisor
+ Ensure ethnic and gender diversity representation across all candidate slates
+ Partner with the Talent Advisor to identify and build/enhance relationships with the appropriate targeted diversity-based organizations that support functional talent for their respective business unit
+ Ensure compliance with TA SOPs and business processes related to our ATS (i.e., Workday)
+ Disposition candidates in a timely manner in accordance with OFCCP guidelines and best practices
+ Work closely with the Talent Advisor to meet Service Level Agreement Guidelines and expectations agreed to with stakeholders
Minimum Qualifications
+ Experience with full lifecycle recruitment, including candidate sourcing, pre-qualification screening and interviewing
+ Experience with sourcing, tracking and managing candidates within robust ATS & CRM recruiting platforms
+ Experience managing and prioritizing multiple searches and projects
+ Experience in or willingness to learn and deploy principles of Agility to drive more effective TA-related outcomes
+ Ability to proactively network and establish effective working relationships with business leaders
+ Experience utilizing innovative and cost-effective sourcing tools
+ High school diploma/GED plus relevant recruiting experience
Preferred Qualifications
+ Associates or Bachelor's degree from an accredited institution
+ Experience recruiting in an agency or search firm environment
+ Healthcare industry experience
+ Working in a regulated industry
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Source : Healthfirst
