Senior Sales Administration & Support Analyst at Abbott Laboratories

Job Summary:

Abbott is seeking a highly motivated and detail-oriented Commercial Operations Analyst to join our Digital Solutions organization within the Medical Device Division. The successful candidate will play a crucial role in facilitating the contracting process and executing the payment cycle for our digital services and solutions offers. This position requires a strong understanding of commercial operations, excellent analytical skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

• Contract Management:
• Facilitate the end-to-end contracting process for digital services and solutions.
• Collaborate with legal, finance, and sales teams to ensure contracts are accurate, compliant, and aligned with company policies.
• Maintain and update contract records in the contract management system.
• Monitor contract performance and compliance, addressing any issues that arise.
• Payment Cycle Execution:
• Oversee the payment cycle for digital services and solutions, ensuring timely and accurate processing of invoices and payments.
• Coordinate with finance and accounts payable teams to resolve payment discrepancies and issues.
• Track and report on payment status, providing regular updates to stakeholders.
• Data Analysis and Reporting:
• Analyze commercial operations data to identify trends, opportunities, and areas for improvement.
• Prepare and present reports on contract performance, payment cycles, and other key metrics.
• Support decision-making by providing actionable insights based on data analysis.
• Process Improvement:
• Identify and implement process improvements to enhance the efficiency and effectiveness of the contracting and payment cycle processes.
• Develop and document standard operating procedures (SOPs) for commercial operations activities.
• Stakeholder Collaboration:
• Work closely with internal stakeholders, including sales, legal, finance, and operations teams, to ensure seamless execution of commercial operations.
• Serve as a point of contact for inquiries related to contracts and payments.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, or a related field.
• 3+ years of experience in commercial operations, contract management, or a related role.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with contract management systems and ERP systems is a plus.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.