Senior Sales Coordinator - Wesley Enhanced Living

Hiring Immediately!!

Position Summary

The Sales Coordinator is responsible for making a compelling difference in the lives of our residents through providing excellence and innovation in aging services. The Senior
Sales Coordinator is responsible for supporting the marketing and sales process at WEL independent living and personal care communities. This individual must be able to assist the Sales Managers in the creation, management, and implementation of new lead generation programs at the communities; follow up on activities with prospects including setting appointments and conducting tours, obtaining deposits, executing contracts, the processing of required documents for resident move ins, as well as assuring unit readiness. Significant interaction with prospective residents and family
members for a wide variety of issues prior to move in, to assure a smooth move in process for new residents. Essential Duties and Function.

Essential Duties and Functions:

• Coordinate all in-house moves with residents, families, and moving/packing services.
• Verify details and organize actual physical move in for new resident with community staff; coordinate with hospitality committee to assure seamless transition for new resident
• Assist in the timely management of prospect database (Welcome Home) including prospect data entry and tour, deposit, and move in status updates.
• Create occupancy memo after every agreement execution and distribute to community-specific email group; communicate move in progress/updates to community staff.
• Maintain detailed and accurate records for all IL/PC residents; move-ins, outs, transfers, in-house moves, changes in level of care, etc.
• Mail and email brochures to prospective residents & maintain supply of literature for use throughout the building & for mailings
• Assist in outreach tasks as directed by Regional Sales Manager/Sales Manager including follow-up with referral partners and development of new professional referral relationships.
• Represent the Sales and Marketing team as part of the community leadership team at ED meetings.
• Host community events for prospects and professional referrals as directed by Regional Sales Manager/Sales Manager.
• Work with the community renovation team and maintenance staff to assure unit readiness and punch list items are completed. 
• Become a direct contributor in the meeting of occupancy and entrance fee goals for the community.
• Personally secure a minimum of 30% of total contract volume for new IL/PC move ins combined in any calendar year: book tour, obtain deposit, secure pre move in documents/requirements, execute contract, collect payments.
• Assist Regional Sales Manager/Sales Manager and act on initial inquiry/conduct follow-up calls to prospects daily, with goal of setting appointments for self[1]and/or Sales Manager, and meeting above personal and departmental goals.
• Meet with Regional Sales Manager and SVP Marketing to develop/refine quarterly occupancy goals and annual marketing plans to include consumer and professional referral event planning and implementation.
• Participate in sales support and training sessions including but not limited to: Welcome Home capabilities webinars, sales brainstorming meetings, and external sales seminars as applicable; stay abreast with competitor activities and trends in senior living.
• For all new contracts, personally executed or in coordination with Regional Sales Manager – prepare all contracts, all pre move in paperwork with physicians and families, obtain all clinical and financial approvals for all new move-in’s and prepare files.

Education:

• High School Diploma required.

Licensure/Certification:

• Valid driver’s license and current car insurance.

Qualifications include:

• 2+ years’ experience in a sales or marketing support role, with demonstration of progressively increasing responsibilities and growth.
• 1 year experience as Sales Coordinator at WEL with meeting of individual sales performance criteria.

 Additional qualifications include:

• Outstanding interpersonal and direct marketing skills – ability to communicate professionally and convincingly with seniors, family members and peers.
• Outgoing and enthusiastic with desire to grow into direct selling responsibilities as part of career goal.
• Creative self-starter with strong time management and organizational skills.
• Exemplary follow-through and project management capabilities; attention to detail necessary.
• Trustworthy with superior teamwork ethic and positive attitude.
• Possess an intermediate level knowledge of Microsoft Word, Excel, Power Point.
• Ability to quickly learn new computer programs and software as needed.

At WEL, you will be paid a competitive compensation and enjoy a generous benefits package! 

Some of our benefits include:

• Health Insurance (including prescription and vision)
• Dental Insurance
• 401(k) plans
• Wellness program
• Flexible Spending Accounts
• Tuition Reimbursement
• Life insurance
• Other generous benefits

WEL is ranked #5 in the nation on the 2024 Fortune Best Workplaces in Aging Services list, and has been a Certified Great Place to Work for the past six years in a row. We got here because of our amazingly talented employees and their commitment to our mission of making a compelling difference in the lives of our residents!

We welcome your application and invite you to visit: www.wel.org to learn more about our  130+ year young organization, our enhanced living philosophy, and our award winning team of employees. 

For the safety and protection of our residents, employees, and visitors our organization requires that all staff members receive the COVID-19 vaccine.

An Equal Opportunity Employer | A Mandatory COVID-19 and Influenza Vaccine Employer

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