Senior Sales Manager for Conference Hotel- Benefits Available - Imprint Hospitality

Senior Sales Manager

Love Sales and the Hospitality Industry? We are searching for a Sales focused team member to join us at the Fort Magruder Hotel.

The Sales Manager is responsible for direct sales revenues generation activities and results for assigned market segment of the hotel. Following the direction of the Director of Sales, and the hotel standards and procedures, the Sales Manager will achieve the assigned goals and demonstrate a commitment to these goals through work ethic, integrity, passion and respect for the Company and its employees.

Duties & Responsibilities:

• Direct Sales: Targets results-oriented high revenue potential group sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan
• Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth
• New Account Development: Captures market and competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business
• Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other IMPRINT hotels
• Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts
• Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance
• Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner
• Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction
• Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues
• Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. Communicates all group needs to the hotel teams
• Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities
• Manage online presence by responding to reviews, executing blogs, executing marketing campaigns, sending out email blast and partnering with desk to grow quantity of reviews

• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
• Displays a neat, clean, and business-like appearance at all times.
• Clean and maintain all equipment and work areas.
• Assist as necessary with special projects
• Report any unsafe conditions to leadership

Other Responsibilities:

• Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel
• Provide training to new property level support as needed
• Other duties as assigned.

You are:

• Committed to excellence
• Culture driven
• Transparent
• Passionate
• Courageous
• Intentional
• Authentic
• Competitive
• Creative
• Dynamic
• Nimble
• Engaging
• Fun
• Detail Orientated

You can:

• Lift, push, pull and carry up to 50 pounds.
• Speak, hear and listen to engage in sales process
• Work on a computer 8 hours a day
• Respond quickly to emergency - 100% mobility required.

You have:

• Proven experience in hospitality sales in a high paced service environment
• Knowledge of general sale, marketing and social media processes and methods
• Working knowledge of cloud solutions and devices
• Ability to use computers, email, Microsoft word and property management systems
• Manual dexterity and problem-solving skills
• Good physical condition and strength with a willingness to work overtime

Note this job description is not indented to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.

Benefits: Medical, Dental and Vision Insurance Available. 401k and PTO