Senior Sales Manager - PSG Panasonic Connect North America Professional Services

This role will be an integral member of the executive team tasked with developing and executing new critical business offerings in IT hardware/electronics repair, installation services, on-shore technical support, and bundled software solutions. The successful candidate will be entrepreneurial and driven to develop long term, executive-level relationships with customers, partners and prospective clients. They will be directly responsible for driving internal and external growth of new revenue streams and profitability.

At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow.   Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture.  Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business.  As part of our team, you will push boundaries, take action, and face challenges alongside our customers to innovate experiences that define the changing world of work.       

Identify New Business Opportunities:

• Analyze and understand strategy, assisting with the planning, design and implementation of business plans including managing and providing support for accounts to develop increased awareness & demand for our products
• Researches, creates and implements business programs to enhance the customer and partner experience
• Host new and existing customers for sales meetings on-site
• Generate new customer opportunities by identifying key decision makers, evaluate potential business opportunities, and ultimately drive net new revenue for the company
• Establish executive level relationships with new and existing customers
• Develop, prepare and present proposals for services
• Analyze market trends and opportunities within scope of current business and future opportunities relating to software/services/solutions
• Develop strong relationships with industry partners
• Manage programs from initiation through delivery, interfacing with customer resources on all technical and operational processes
• Provide timely, accurate & complete sales reports and forecasts
• Partner with PCONA Sales teams to enhance current professional service offerings
• Communicate with current customers to understand specific challenges and needs
• Attend on-site customer visits and observe current business operations
• Create engaging, professional presentations to assist with showcasing capabilities
• Assist marketing team in development of materials utilized in the sales process

Product/Service Offering Knowledge Development:

• Maintain a high level of product knowledge and application
• Maintain a high level of competitive product awareness
• Fundamentally understand relevant technologies
• Develop & maintain high level of knowledge in specific needs of the company (focused on vertical market sectors)
• Stay with changes in technologies and communicate this knowledge to team members as well as prospective customers
• Attain firm understanding of product/services lifecycle

Sales Meetings/Conferences/Travel:

• Attend National Sales Meetings annually
• Participate in training seminars/conferences as needed
• Provide facility tours/presentations for prospective and current customers

Intercompany Collaboration/Implementation of Programs: 

• Participate in meetings/discussions with all levels of management
• Work alongside department managers to attain and maintain knowledge of operations
• Solicit involvement and feedback from relevant departments relating to new products/service offerings

• Bachelor’s degree in business management, marketing or a related discipline or equivalent job experience
• Experienced sales professional with 8+ years sales and/or business development experience in one or more of the following industries: IT hardware/electronics repair, OEM warranty services, installation services, on-shore technical support, and bundled software solutions
• Understands moderately complex solutions and how to identify the value proposition for each to solve complex customer needs

What We Offer:    

• High Performance Culture
• A focus on Diversity, Equity and Inclusion
• Teamwork and Collaboration
• Rewards and Recognition
• Learning & Development Opportunities Across Multiple Business Units
• Competitive compensation packages
• Hybrid work model
• Comprehensive benefits
• Paid Parental Care Leave
• Educational Assistance
• Volunteer time off
• Total Well Being Program
• Employee Referral Program

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.   

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The salary range below is just one component of Panasonic Connect's total package. Actual compensation varies depending on the individual’s knowledge, skills, and experience. This role may be eligible for discretionary bonuses and incentives.