Senior Sales Operation Business Partner - Cloud Software Group
Miami, FL 33101
About the Job
Citrix -- the recognized leader in VDI, Desktop-as-a-Service and application delivery solutions -- empowers enterprises of all sizes and industries to enable secure hybrid and remote working, from anywhere, using any device. Our platform delivers high-performance user experience, zero trust security and operational cost efficiency regardless whether customers require cloud, on-premises or hybrid deployment.
The Sales Operation team supports the Go-To-Market (GTM) organization from business planning through execution. This group within the team, partners directly with the field sales organization to help to implement and execute the GTM operating model.
You are a Business Partner, Sales Operations with at least 5 years of relevant experience.
In this position you are the interface between the Global Sales Operations organization and the Field Sales Organization. You will be partnering with assigned field sales regions in the Americas GEO to help executing against the global go-to-mar strategy.
As a part of the Americas Sales Operations team, you will be involved in projects shaping annual planning, territory design, quota setting and reporting.
Role Responsibilities:
Business Partner and SME: Serves as a business partner and SME to the assigned Sales Directors and sales teams providing insights for planning, analysis and leveraging data to inform & drive business decisions.
Rhythm of the Business: Owns the day-to-day operational execution of weekly, monthly, and quarterly sales cadence activities.
Forecast Management: Owns and drives the sales forecasting process in the assigned regions to ensure high levels of accuracy and quality in the pipeline.
Annual Planning: Owns elements of the AOP process and serves as a core stakeholder driving the annual transition/planning. Responsibilities may include territory assignment, quota setting, change management, etc.
Troubleshooting: Assist in troubleshooting of operational issues as they surface; proposes changes to systems and processes to fix root causes
Continuous Improvement & Automation: Takes a continues improvement lens to all sales processes, manual reports, dashboards, KPIs, etc. Suggest improvements and works with leadership teams to implement.
Basic Qualifications:
Bachelor’s degree in finance or equivalent relevant experience required.
5+ years of Sales Operations/Financial or Business Partner experience, preferably in Technology industry
Preferred Skills/Requirements:
Great communicator with the ability to translate (complex) models, policies, and procedures simply and effectively to the assigned audience.
Understands recurring revenue principles and supports sales behaviors designed to drive recurring revenue growth.
Advanced user in excel, knowledge of Power BI or similar data visualization tools, preferred.
Knowledge of sales systems such as Salesforce.
Strong analytical skills paired with attention to detail and accuracy in reporting.
Connects real-world business and sales outcomes with the resulting data implications and impacts on KPIs.
Team-oriented individual who can manage competing priorities and deliver impactful results.
About Us:
Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.
