Senior Service Technician - Pinnacle

Adamstown OR Manheim, PA - In Market

Rate: From $26.00 to $32.00 per hour

Our technicians are offered an incentive bonus program with potential earnings up to $3 additional to hourly rate - these are hourly PERM roles with benefits

Purpose:

Independently performs advanced diagnostics, service repairs and maintenance work on customer, as well as dealer owned, agricultural and/or turf equipment as assigned by Supervisor.

Responsibilities:

• Performs advanced diagnostics and repairs on agricultural and/or consumer and commercial turf equipment as well as Ag Management Solutions (AMS) products
• Participates in Service training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment o Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms and tasks required in conjunction with work assignments, including researching and requesting parts needed
• Accounts for all time and all material used in performing assigned duties according to dealership processes and business system
• Communicates professionally and effectively with Manufacturers when needed
• Maintains 90% or above recovery efficiency
• May perform diagnosis and repair in the field
• May provide delivery services when needed
• May conduct or support customer clinics

This job description is not intended to be all inclusive and employee will also perform other reasonable related business duties as assigned by immediate supervisor or other leadership as required. The company reserves the right to revise or change job duties and responsibilities as the need arises.

Experience, Education, Skills and Knowledge:

1. 5+ years of professional experience performing service repairs
2. Ability to perform advanced repairs and maintenance using special tools and equipment following Technical Manual procedures
3. Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of ag and/or turf equipment
4. Excellent skills in operating vehicles and equipment used for diagnostic purposes
5. Proficient oral and written communication skills
6. Ability to use Service Advisor and basic computer functions
7. Ability to lift at least 75 lbs. repeatedly
8. High School Diploma or equivalent experience required; Associates degree preferred
9. Ability to work extended hours and weekends as workload dictates
10. Provide tools needed to perform job duties (“Specialty tools” are owned and provided by dealership)
11. Valid insurable driver’s license require

Pay Range: $26.00 to $32.00 per hour

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.