Senior ServiceNow Developer - SSP
Uniondale, NY
About the Job
Remote Position - Must be able to support EST hours
Contract to Perm Position
If interested, please email shawn.mills@nttdata.com, or contact directly at 201-835-2715.
Designs, develops, configures, and customizes (when appropriate) assigned ServiceNow applications and services to deliver new functionality and capabilities
Supports the development lifecycle for assigned applications and services
Assists the platform team with second level incident resolution, problem root cause analysis, and post change validation
Provides on-call support when critical production issues occur
Assists the platform team in estimating release level of effort
Provides mentoring and guidance to platform administrators
Takes ownership of complex business and technical requirements and works them to completion
Follows and improves architecture, design, technical documentation, and coding standards for assigned applications and services
Participates in and works with platform team to ensure proper quality assurance is completed related to unit, system integration, regression, and user acceptance testing
Responsible for reviewing, validating, and remediating all version and patch upgrades associated with assigned application and services
Develops with an eye towards automation
Design, develop, and configure workflows, flows, forms, scripts, ACL s, data transformation, policies, rules, scheduled jobs, and all other underlying logic using Agile methodologies
Transfers knowledge for development work completed by external implementation partners for assigned applications and services
Required Skills & Experience:
5+ years of relevant experience or equivalent combination of education and work experience
Development skills in scripting JavaScript, Web Services, HTML, CSS, and Jelly
Certified ServiceNow Developer preferred
ITIL Foundations Certification recommended
Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM and ITBM areas
Strong technical foundation and knowledge of the ServiceNow platform and architecture
Knowledge of Agile and Scrum development approaches
Ability to learn and adapt to new technologies related directly or indirectly to the ServiceNow platform
Development skills in scripting, business rules, data imports, ACL s, data policies, UI policies, data import and transformation, logging, error remediation, data encryption, flow designer (including Integration Hub spokes), notifications, SLA s, metrics, database views, assessments, forms, workflow, and language translations
Knowledge of database design schemas and data modeling including ServiceNow s Common Service Data Model (CSDM)
Ability to work across diverse organizations and build effective relationships/partnership.
Ability to deliver results via influencing IT leadership by articulating facts regarding planning and execution/delivery that result in improved outcomes
Problem Solving
Conducts solid stakeholder and risk analysis on key issues
Weighs alternatives and considers service, business and financial implications of decisions
Flexibility to adjust development activities in support of the business needs
Removes barrier to change
Guidance
Accomplishes results through influencing other team members and/or leaders
Acts as an advisor to others
Provides guidance, constructive input and motivation to less experienced team members
Experience with Customer Service Management, Governance Risk and Compliance, and scoped applications a plus
Solid experience with conflict resolution
Strong interpersonal/relationship management skills
Ability to execute and prioritize a number of tasks simultaneously
Strong influencing and negotiation skills
Outstanding problem solving and analytical skills
Outstanding communication skills, both oral and written
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
Contract to Perm Position
If interested, please email shawn.mills@nttdata.com, or contact directly at 201-835-2715.
- This position is responsible for working across assigned applications and services within the client's ServiceNow program to develop new functionality and innovative solutions to address product owner and project stakeholder requirements while focused on maintaining acceptable technical debt.
- The developer will work closely with the platform architect, platform team, Enterprise Architecture, and IT Security to ensure technical designs and development address requirements in the most effective and secure manner for the overall ServiceNow platform.
- The developer will be required to consider the current needs and architecture of the environment while reviewing future enhancement roadmaps and assessing core platform and/or application changes driven by version upgrades.
- The developer will serve as a technical lead for assigned applications and services while seeking guidance as necessary from the platform architect and platform manager.
Designs, develops, configures, and customizes (when appropriate) assigned ServiceNow applications and services to deliver new functionality and capabilities
Supports the development lifecycle for assigned applications and services
Assists the platform team with second level incident resolution, problem root cause analysis, and post change validation
Provides on-call support when critical production issues occur
Assists the platform team in estimating release level of effort
Provides mentoring and guidance to platform administrators
Takes ownership of complex business and technical requirements and works them to completion
Follows and improves architecture, design, technical documentation, and coding standards for assigned applications and services
Participates in and works with platform team to ensure proper quality assurance is completed related to unit, system integration, regression, and user acceptance testing
Responsible for reviewing, validating, and remediating all version and patch upgrades associated with assigned application and services
Develops with an eye towards automation
Design, develop, and configure workflows, flows, forms, scripts, ACL s, data transformation, policies, rules, scheduled jobs, and all other underlying logic using Agile methodologies
Transfers knowledge for development work completed by external implementation partners for assigned applications and services
Required Skills & Experience:
5+ years of relevant experience or equivalent combination of education and work experience
Development skills in scripting JavaScript, Web Services, HTML, CSS, and Jelly
Certified ServiceNow Developer preferred
ITIL Foundations Certification recommended
Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM and ITBM areas
Strong technical foundation and knowledge of the ServiceNow platform and architecture
Knowledge of Agile and Scrum development approaches
Ability to learn and adapt to new technologies related directly or indirectly to the ServiceNow platform
Development skills in scripting, business rules, data imports, ACL s, data policies, UI policies, data import and transformation, logging, error remediation, data encryption, flow designer (including Integration Hub spokes), notifications, SLA s, metrics, database views, assessments, forms, workflow, and language translations
Knowledge of database design schemas and data modeling including ServiceNow s Common Service Data Model (CSDM)
Ability to work across diverse organizations and build effective relationships/partnership.
Ability to deliver results via influencing IT leadership by articulating facts regarding planning and execution/delivery that result in improved outcomes
Problem Solving
Conducts solid stakeholder and risk analysis on key issues
Weighs alternatives and considers service, business and financial implications of decisions
Flexibility to adjust development activities in support of the business needs
Removes barrier to change
Guidance
Accomplishes results through influencing other team members and/or leaders
Acts as an advisor to others
Provides guidance, constructive input and motivation to less experienced team members
Experience with Customer Service Management, Governance Risk and Compliance, and scoped applications a plus
Solid experience with conflict resolution
Strong interpersonal/relationship management skills
Ability to execute and prioritize a number of tasks simultaneously
Strong influencing and negotiation skills
Outstanding problem solving and analytical skills
Outstanding communication skills, both oral and written
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
Source : SSP
