Senior ServiceNow System Administrator - BCMC
Falls Church, VA
About the Job
Clearance: Public Trust
Place of Performance: Remote, but must be able to work 8:00 - 5:00 EST
Years of Experience: 8
Education/Certification Requirements: BS, Engineering, Management Information Systems of Related Technical Degree or 10 years of Experience. ServiceNow Certification a Plus.
Specific Duties
This position will provide the Administration services such as system maintenance, technical
troubleshooting, managing roles, and access to the system.
Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.
Benefits
Extremely competitive salary
95% employer paid for employee medical, dental, & vison coverages
100% employer paid for employee life, STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11 standard holidays & 3 weeks of annual leave
Place of Performance: Remote, but must be able to work 8:00 - 5:00 EST
Years of Experience: 8
Education/Certification Requirements: BS, Engineering, Management Information Systems of Related Technical Degree or 10 years of Experience. ServiceNow Certification a Plus.
Specific Duties
This position will provide the Administration services such as system maintenance, technical
troubleshooting, managing roles, and access to the system.
- Experience in upgrading all instances when ServiceNow releases updated versions that require preparation, testing, and bug fixes across production and non-production environments.
- Perform all necessary patches and communicate with ServiceNow for technical support
- Performs routine maintenance to include performance monitoring and error identification/ remediation
- Manages Instance Security, User/Group Access/Access Control Lists
- Resolve help desk/support tickets
- Adheres to internal standards, policies, and procedures
- Performs other duties as assigned
- Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support
- Experience as a System Administrator in a UNIX environment
- Demonstrated experience with upgrading systems, software migrations, and resolving help desk tickets
Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.
Benefits
Extremely competitive salary
95% employer paid for employee medical, dental, & vison coverages
100% employer paid for employee life, STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11 standard holidays & 3 weeks of annual leave
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Source : BCMC
