Senior Services Specialist - Paradigm Information Services, Inc.
San Diego, CA 92101
About the Job
Paradigm is currently seeking a Senior Service Specialist to join our team. This role will be critical in helping ensure multiple areas of the front desk and administrative duties are fulfilled to deliver on our service commitments in a timely successfully and effective manner. Administrative duties may include things like handling and distributing mail, copying, printing, hospitality, filing, or other services.
Type: 1 Month Contract
Location: San Diego, CA | Fully Onsite
Benefits: Paradigm offers Medical, dental, vision, life, 401K, PTO, and sick leave
As a Senior Service Specialist you will:
- Work closely with the client's staff to assist with front office
- Answer incoming telephone calls and forward to the appropriate person
- Take accurate and complete messages for those who are unavailable
- Promptly greet and announce visitors in a friendly and business-like manner
- Maintain a neat and organized reception desk and front lobby area
- Order and stock supplies as needed
- Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan, or production requests
- Follow established guidelines and procedures for receiving, documenting, organizing, and mailing out client packages (i.e., parcel deliveries, messenger services, etc.)
- Exhibit ability to take written or verbal instructions while taking notes to properly produce client project requests
- Accurately produce copy, print, and scan projects in accordance with verbal and written instructions
- Sort, scan, and distribute and meter U.S. mail with knowledge of current postal rates
- Ensure accurate tracking, monitoring, and recording of all charges, overtime, logs, and entries throughout his/her shift
- Perform other administrative duties as requested
Requirements
Our skills and experience wish list includes:
- High School Diploma or GED
- Minimum one year experience in Hospitality, Office Services, or as a Receptionist
- Experience working in a law firm is a plus
- Ability to handle complaints with professionalism, patience, and diplomacy
- Working knowledge of MS Word, Excel, and Outlook
Benefits
Paradigm offers a competitive benefits package that includes medical, dental, vision, life, 401K, PTO, and sick days.
About Us, Paradigm
Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.
Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Hospitality, Receptionist, or Office Services
Source : Paradigm Information Services, Inc.