Senior Site Specialist - LanceSoft Inc
Cleveland, OH 44106
About the Job
Duration: 03 Months
Pay range: $22.00 - $23.00 Hourly
Onsite
Job Description:
How do we make an impact?
The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, and chemical tracking.
What will you do?
- Perform laboratory services such as order delivery, and chemical inventory receipt/reconciliation.
- Analyzes/maintains/reconciles various customer and company reports to ensure partner requirements are met
- Follow work processes as outlined by our written procedures
- Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and/or potential problems
- Engages in process improvement activities
- May perform other responsibilities as assigned by management
- Education: High School Diploma, college degree preferred
- Experience: 2-3 years of equivalent experience, preferably within a laboratory setting or services. Demonstrated customer service, verbal, written, and presentation skills
Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
- Four options of medical Insurance
- Dental and Vision Insurance
- 401k Contributions
- Critical Illness Insurance
- Voluntary Permanent Life Insurance
- Accident Insurance
- Other Employee Perks
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.