Senior Software Development & Engineering Manager at The Charles Schwab Corporation
Austin, TX 73301
About the Job
Your Opportunity
At Schwab, you’re empowered to make an impact on your career
Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab is looking for a Senior Software Development & Engineering Manager with large scale experience to join our organization and lead 4 teams spanning tech stack ownership and data configuration and load
Given the nature of this role, you will have the opportunity to learn about many aspects of our platform and play a key role in building trust with our internal customers. “Brokerage Customer and Account Technology” is a platform used by many products and services at Schwab to understand and serve our clients, so that we can provide them consistent individualized experiences across the Schwab ecosystem, based upon their needs
The BCAT organization is made up of several Agile/Lean software development teams that deliver technology solutions for our clients across different lines of businesses and different domains within Schwab
Our technology is a key foundation for internal system integrations, our front-end customers and reporting capabilities. The primary responsibility of the Senior Manager within this group is to manage platform support for key Schwab systems
This individual will engage primarily with direct and indirect reports and business partners, including application developers, technical directors, enterprise architects, SRE, QA, Project Managers, program managers, and business partners
This individual must have strong organizational, people leadership capabilities and experience with onshore/offshore staffing models. Candidates should have a passion for understanding problems, running experiments and learning
Specifically in this role, we are looking for someone who can understand the demand on the teams, how to manage the demand, deliver with efficiency and collaborate with customers and partners on improvements. Responsibilities: Understanding the needs of the business and using this knowledge to align on a solution and drive delivery.Deliver efficient solutions on time and engage your teams and partners in better ways of delivering.Provide advice and assistance to teams on technical difficulties that arise while doing their work.Advocate for what your team needs to deliver and effectively manage risk.Proactively able to see gaps and mitigate risks such as delivery, scalability, performance, security, compliance, operational readiness, and work to respond to them.Effectively navigate cross-functional communication to ensure alignment between teams and within one team.Cultivating a culture of open feedback that promotes accountability for getting better together.Collaborate with your internal partners and product owners to have a shared understanding of risk, so the team is pulling in the right work, at the right time.Reducing technical debt over time.Foster an environment of continuous improvement.Understand Engineering KPIs and seek experiments to improve them.Anticipate future staffing requirements and partner with Talent Acquisition or staffing vendor.Seeing opportunities for team member’s professional development and collaborating with the right partners to make it happen.Providing coaching, mentorship, and career development *This is a hybrid position
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have:Required Qualifications: 7+ years of experience in actively developing large scale software using a modern language like Java and/or .Net.5+ years of software development management experience leading teams of ~10 people comprised of full-time, onshore, and offshore in a large organization using Lean Kanban practices.4+ years of experience working with containers and microservices in the cloud.Good knowledge of relational database, NoSQL databases and messaging technologies (Rabbit MQ, Kafka, or equivalent). Preferred Qualifications: Track record of balancing management and delivery of problems, incidents, technical debt and product roadmap with awareness of target results/outcomes.Well-developed strategy for driving continuous improvement within teams and beyond; Using both qualitative and quantitative measures to understand problems and communicate impact of experiments.Strong written, verbal, and interpersonal skills with the demonstrable ability to communicate effectively at all levels.Experience relentlessly pursuing and maintaining high quality while delivering on tight schedules.Collaborative mindset coupled with a bias for action to effectively engage with all areas of the business including Product Management, Architects, SRE, Talent Acquisition, Finance, adjacent teams, etc.Demonstrated ability to disagree, argue your case with data, and commit to deliver regardless of the outcome of the disagreement. In addition to the salary range, this role is also eligible for bonus or incentive opportunities Job SummaryRequisition ID: 2024-104387Posted Date: 1 week ago(10/8/2024 10:10 AM)Category: Engineering & Software DevelopmentSalary Range: USD $101000.00 - $224400.00 / YearApplication deadline: 10/18/2024Position Type: Full time
At Schwab, you’re empowered to make an impact on your career
Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab is looking for a Senior Software Development & Engineering Manager with large scale experience to join our organization and lead 4 teams spanning tech stack ownership and data configuration and load
Given the nature of this role, you will have the opportunity to learn about many aspects of our platform and play a key role in building trust with our internal customers. “Brokerage Customer and Account Technology” is a platform used by many products and services at Schwab to understand and serve our clients, so that we can provide them consistent individualized experiences across the Schwab ecosystem, based upon their needs
The BCAT organization is made up of several Agile/Lean software development teams that deliver technology solutions for our clients across different lines of businesses and different domains within Schwab
Our technology is a key foundation for internal system integrations, our front-end customers and reporting capabilities. The primary responsibility of the Senior Manager within this group is to manage platform support for key Schwab systems
This individual will engage primarily with direct and indirect reports and business partners, including application developers, technical directors, enterprise architects, SRE, QA, Project Managers, program managers, and business partners
This individual must have strong organizational, people leadership capabilities and experience with onshore/offshore staffing models. Candidates should have a passion for understanding problems, running experiments and learning
Specifically in this role, we are looking for someone who can understand the demand on the teams, how to manage the demand, deliver with efficiency and collaborate with customers and partners on improvements. Responsibilities: Understanding the needs of the business and using this knowledge to align on a solution and drive delivery.Deliver efficient solutions on time and engage your teams and partners in better ways of delivering.Provide advice and assistance to teams on technical difficulties that arise while doing their work.Advocate for what your team needs to deliver and effectively manage risk.Proactively able to see gaps and mitigate risks such as delivery, scalability, performance, security, compliance, operational readiness, and work to respond to them.Effectively navigate cross-functional communication to ensure alignment between teams and within one team.Cultivating a culture of open feedback that promotes accountability for getting better together.Collaborate with your internal partners and product owners to have a shared understanding of risk, so the team is pulling in the right work, at the right time.Reducing technical debt over time.Foster an environment of continuous improvement.Understand Engineering KPIs and seek experiments to improve them.Anticipate future staffing requirements and partner with Talent Acquisition or staffing vendor.Seeing opportunities for team member’s professional development and collaborating with the right partners to make it happen.Providing coaching, mentorship, and career development *This is a hybrid position
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have:Required Qualifications: 7+ years of experience in actively developing large scale software using a modern language like Java and/or .Net.5+ years of software development management experience leading teams of ~10 people comprised of full-time, onshore, and offshore in a large organization using Lean Kanban practices.4+ years of experience working with containers and microservices in the cloud.Good knowledge of relational database, NoSQL databases and messaging technologies (Rabbit MQ, Kafka, or equivalent). Preferred Qualifications: Track record of balancing management and delivery of problems, incidents, technical debt and product roadmap with awareness of target results/outcomes.Well-developed strategy for driving continuous improvement within teams and beyond; Using both qualitative and quantitative measures to understand problems and communicate impact of experiments.Strong written, verbal, and interpersonal skills with the demonstrable ability to communicate effectively at all levels.Experience relentlessly pursuing and maintaining high quality while delivering on tight schedules.Collaborative mindset coupled with a bias for action to effectively engage with all areas of the business including Product Management, Architects, SRE, Talent Acquisition, Finance, adjacent teams, etc.Demonstrated ability to disagree, argue your case with data, and commit to deliver regardless of the outcome of the disagreement. In addition to the salary range, this role is also eligible for bonus or incentive opportunities Job SummaryRequisition ID: 2024-104387Posted Date: 1 week ago(10/8/2024 10:10 AM)Category: Engineering & Software DevelopmentSalary Range: USD $101000.00 - $224400.00 / YearApplication deadline: 10/18/2024Position Type: Full time
