Senior Specialist, Logistics - XPO NAT Solutions LLC
Charlotte, NC 28201
About the Job
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As the Senior Specialist, Logistics in Brokerage at RXO, your attention to the small details and strong work ethic will ensure our operations continue to run smoothly as we deliver exceptional service to our customers.
What your day-to-day will look like:
- Investigate, resolve and/or call out operational oddities
- Schedule, coordinate and monitor drivers and equipment to ensure daily transportation operations run safely, efficiently and on time
- Assist in the development, planning and modification of daily schedules as appropriate; make notifications to customer service and the operations manager as to the status of shipments
- Correctly troubleshoot and proactively resolve shipment discrepancies as needed
- Proactively communicate with customers, employees and the management team to ensure necessary requirements are met
- Accurately enter data into the transportation management system; maintain and generate required reports
- Properly process, audit and file various documentation
- Monitor and ensure proper coding application in a timely matter; escalate as needed
- Maintain statement of work audit schedule and distribute updates to all team members
What you’ll need to excel:
At a minimum, you’ll need:
- 2 years of transportation experience
It’d be great if you also have:
- Bachelor's degree in Business, Supply Chain or Logistics Management
- Knowledge of shipping software
- Excellent verbal and written communication skills, including presenting clean, organized and thorough information and data appropriate for intended audience
- The capability to perform complex analysis of data, processes, policies, procedures and/or systems; able to produce unambiguous, comprehensive and accurate interpretations of data/information
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
- Competitive pay
- Health, dental and vision insurance
- 401(k) with company match
- Life insurance, disability
- Employee Assistance Program (EAP)
- Paid time off
- Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .