Senior Specialist, QC Instructional Designer, Cell Therapy - Bristol Myers Squibb
Bothell, WA
About the Job
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Purpose and Scope of Position
The Quality Control Training Senior Specialist will support and sustain the continuous improvement of the QC Training Program at the Bothell, Washington BMS Cell Therapy Manufacturing Plant. They will be responsible for designing, developing, and maintaining training materials for QC. The QC Instructional Designer will serve as an internal subject matter expert and consultant on adult learning theory, instructional effectiveness, and human performance assessment and improvement. Good Communication and organizational skills are a requirement. Knowledge of Pharmaceutical GxP Regulations is recommended. The work site for this position is 100% time on-site at the BMS Cell Therapy Manufacturing Plant in Bothell, WA. This role reports to the Quality Control Training Team, supervised by Manager, Quality Control Training.
Key Responsibilities
+ Serve as the QC representative and SME for QC training administration and coordination. Participate in cross-functional training forums, planning meetings for QC staff training, and project teams.
+ Develop master training schedule for QC. Perform daily adjustments to training schedule as required.
+ Review and report training performance to ensure efficient use of resources and achieve performance objectives. Develop tracking tools and metrics to monitor adherence to the established schedule and lead times.
+ Monitor and report training effectiveness to ensure Right-First-Time lab operations. Develop associated tracking tools and metrics to monitor.
+ Propose and implement improvements to training process to increase efficiency and productivity.
+ Support QC Management in anticipating mid- to long-term training needs and constraints (personnel, equipment and lab space). Support strategic proposals.
+ Designing learning plans, defining objectives, learning activities, and post-training evaluation strategies.
+ Design and develop training materials for multiple delivery methods: E-learning, Classroom, and on the Job trainings.
+ Work closely with Subject Matter Experts (SME) to develop training materials to support technical and non-technical processes for a scientific audience.
+ Drive training program changes that will enhance the quality of QC Training program and improve time to competency.
+ Create supporting material/media (audio, video, simulations, role plays, games etc.) as required.
+ Devise modes of assessment within training, such as tests or quizzes, to measure the effectiveness of the course.
+ Work with internal creative group and external vendors to develop electronic assets such as animations, videos, and self-paced eLearning modules.
+ Closely monitor and evaluate the effectiveness of training programs to lead continuous improvement efforts, ensuring that training programs achieve instructional objectives and support business goals.
+ Support QC metrics and initiatives by running ad-hoc and scheduled reports in the Learning Management System (SuccessFactors).
+ Own and support training related CAPAs, deviations, and Change Controls
+ Participate in internal and external audit reviews of QC Training.
+ Perform other tasks as required to support the QC training program.
Basic Qualifications
+ Bachelor's degree preferred in science.
+ 4+ years direct experience of instructional design/ learning development project management
+ Demonstrated expertise using various eLearning tools and platforms including Camtasia and Articulate Storyline 360.
+ Demonstrated experience with adult learning, planning and scheduling, and curricula design.
+ Proven ability to collaborate and work closely with both scientific and non-scientific teams and departments.
+ Ability to apply knowledge to adult learning, including needs assessment and knowledge transfer.
+ Expert knowledge and experience of Adult Learning standards and practices such as: Kirkpatrick, ADDIE, Bloom's, and Action Mapping.
Preferred Qualifications
+ Training & Education program design and development experience with computerized systems such as LabWare, Oracle EBS, Oracle ERP, SAP, or similar
+ Experience working in a GxP or regulated environment
+ Experience with creating and running reports in Learning Management System such as SuccessFactors
+ Experience with deviations, CAPAs, and change management
+ Ability to work in a fast-paced environment, managing competing deadlines, and owning multiple projects with little supervision.
+ Demonstrated success working in a high-performing, business results-driven environment
+ Experience employing instructional technology tools and guidance consistent with accessibility standards
The starting compensation for this job is a range from $82,000 - $102,000, plus incentive cash and stock opportunities (based on eligibility).
The starting pay takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation is decid ed based on demonstrated experience.
For more on benefits, please visit our BMS Careers si te.
Eligibility for specific benefits listed in our careers site may vary based on the job and location.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
BMSCART
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Company: Bristol-Myers Squibb
Req Number: R1587014
Updated: 2024-11-13 03:12:22.240 UTC
Location: Bothell-WA
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Purpose and Scope of Position
The Quality Control Training Senior Specialist will support and sustain the continuous improvement of the QC Training Program at the Bothell, Washington BMS Cell Therapy Manufacturing Plant. They will be responsible for designing, developing, and maintaining training materials for QC. The QC Instructional Designer will serve as an internal subject matter expert and consultant on adult learning theory, instructional effectiveness, and human performance assessment and improvement. Good Communication and organizational skills are a requirement. Knowledge of Pharmaceutical GxP Regulations is recommended. The work site for this position is 100% time on-site at the BMS Cell Therapy Manufacturing Plant in Bothell, WA. This role reports to the Quality Control Training Team, supervised by Manager, Quality Control Training.
Key Responsibilities
+ Serve as the QC representative and SME for QC training administration and coordination. Participate in cross-functional training forums, planning meetings for QC staff training, and project teams.
+ Develop master training schedule for QC. Perform daily adjustments to training schedule as required.
+ Review and report training performance to ensure efficient use of resources and achieve performance objectives. Develop tracking tools and metrics to monitor adherence to the established schedule and lead times.
+ Monitor and report training effectiveness to ensure Right-First-Time lab operations. Develop associated tracking tools and metrics to monitor.
+ Propose and implement improvements to training process to increase efficiency and productivity.
+ Support QC Management in anticipating mid- to long-term training needs and constraints (personnel, equipment and lab space). Support strategic proposals.
+ Designing learning plans, defining objectives, learning activities, and post-training evaluation strategies.
+ Design and develop training materials for multiple delivery methods: E-learning, Classroom, and on the Job trainings.
+ Work closely with Subject Matter Experts (SME) to develop training materials to support technical and non-technical processes for a scientific audience.
+ Drive training program changes that will enhance the quality of QC Training program and improve time to competency.
+ Create supporting material/media (audio, video, simulations, role plays, games etc.) as required.
+ Devise modes of assessment within training, such as tests or quizzes, to measure the effectiveness of the course.
+ Work with internal creative group and external vendors to develop electronic assets such as animations, videos, and self-paced eLearning modules.
+ Closely monitor and evaluate the effectiveness of training programs to lead continuous improvement efforts, ensuring that training programs achieve instructional objectives and support business goals.
+ Support QC metrics and initiatives by running ad-hoc and scheduled reports in the Learning Management System (SuccessFactors).
+ Own and support training related CAPAs, deviations, and Change Controls
+ Participate in internal and external audit reviews of QC Training.
+ Perform other tasks as required to support the QC training program.
Basic Qualifications
+ Bachelor's degree preferred in science.
+ 4+ years direct experience of instructional design/ learning development project management
+ Demonstrated expertise using various eLearning tools and platforms including Camtasia and Articulate Storyline 360.
+ Demonstrated experience with adult learning, planning and scheduling, and curricula design.
+ Proven ability to collaborate and work closely with both scientific and non-scientific teams and departments.
+ Ability to apply knowledge to adult learning, including needs assessment and knowledge transfer.
+ Expert knowledge and experience of Adult Learning standards and practices such as: Kirkpatrick, ADDIE, Bloom's, and Action Mapping.
Preferred Qualifications
+ Training & Education program design and development experience with computerized systems such as LabWare, Oracle EBS, Oracle ERP, SAP, or similar
+ Experience working in a GxP or regulated environment
+ Experience with creating and running reports in Learning Management System such as SuccessFactors
+ Experience with deviations, CAPAs, and change management
+ Ability to work in a fast-paced environment, managing competing deadlines, and owning multiple projects with little supervision.
+ Demonstrated success working in a high-performing, business results-driven environment
+ Experience employing instructional technology tools and guidance consistent with accessibility standards
The starting compensation for this job is a range from $82,000 - $102,000, plus incentive cash and stock opportunities (based on eligibility).
The starting pay takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation is decid ed based on demonstrated experience.
For more on benefits, please visit our BMS Careers si te.
Eligibility for specific benefits listed in our careers site may vary based on the job and location.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
BMSCART
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Company: Bristol-Myers Squibb
Req Number: R1587014
Updated: 2024-11-13 03:12:22.240 UTC
Location: Bothell-WA
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Source : Bristol Myers Squibb
