Senior Support Analyst - Diverse Linx
Atlanta, GA
About the Job
1. Very good at understanding all the technical components end to end from IoT Platform, gateways, connectivity, data communication, internal systems integrations, configuration, device integration.
2. Good to have Telit platform knowledge, API usage, deviceWise suite, PLC drivers, cellular/ ethernet connectivity experience and SIM activation and its management. Knowledgeable on any VPN connections and its configuration.
3. Basic scripting experience with Unix, Python, Lua, shell commands can be added advantage.
4. Should have overall good networking understanding and network related debugging and troubleshooting skills required.
5. Basic knowledge in understanding PLC, HMI, sensors used, and its machine packing domain knowledge is preferred.
6. Should have worked on AWS platform and components (S3 bucket, Lambda functions, Kinesis firehose, SNS, simple queue services, MySQL, authentication, and authorization, webhooks, Access Key, and data collection and processing strategy.
7. Should have solid analytical understanding on data and analytical tools to debug data centric issues and handle data issues and cleanup ability for all the database issues.
8. Good understanding on pipelines and deployment strategy.
9. Should proactively work with Client team with help desk team, infra support team on L1 incident management and service requests communication and response/ resolution for connected machine platform support work.
10. Should be responsible for all the deliverables during the training and beyond.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
2. Good to have Telit platform knowledge, API usage, deviceWise suite, PLC drivers, cellular/ ethernet connectivity experience and SIM activation and its management. Knowledgeable on any VPN connections and its configuration.
3. Basic scripting experience with Unix, Python, Lua, shell commands can be added advantage.
4. Should have overall good networking understanding and network related debugging and troubleshooting skills required.
5. Basic knowledge in understanding PLC, HMI, sensors used, and its machine packing domain knowledge is preferred.
6. Should have worked on AWS platform and components (S3 bucket, Lambda functions, Kinesis firehose, SNS, simple queue services, MySQL, authentication, and authorization, webhooks, Access Key, and data collection and processing strategy.
7. Should have solid analytical understanding on data and analytical tools to debug data centric issues and handle data issues and cleanup ability for all the database issues.
8. Good understanding on pipelines and deployment strategy.
9. Should proactively work with Client team with help desk team, infra support team on L1 incident management and service requests communication and response/ resolution for connected machine platform support work.
10. Should be responsible for all the deliverables during the training and beyond.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Source : Diverse Linx
