Senior System Administrator - University of Maryland Medical System

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

General Summary 

• Independently leads the strategic planning, designing, and implementation of core technologies. 
• Provides integrated team oversight over multiple projects.  Leads a team utilizing project management skills to include planning, scheduling & testing leading to successful go-lives. 
• Expert technical skills and knowledge in vertical. 
• A Senior Systems Engineer will serve as a leader in architecture, planning, design, and implementation of Datacenter Infrastructure.   

Principal Responsibilities and Tasks 

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 

• Responsible for designing, building, implementing, and developing operational plans for a Hospital Datacenter.  
• Coordinates and manages day to day operations for all hardware, operating systems, virtualization, storage, backups, patching, as well as monitoring the health of core applications.   
• Provides designing, planning, configuration, documentation, deployment and top-level support ownership of verticals.   
• Works closely with Healthcare IT leaders to understand their requirements for design and proactively identifies improvement opportunities and makes recommendations. 
• Leads with resolution of significant and unique escalated incidents and participates in problem management activities. 
• Acts as liaison with manufacturers and vendors of software and application products, especially with regard to problem diagnosis and resolution. 
• Exhibits accuracy, attention to detail, ability to work effectively and diplomatically in a team environment, and ability to work in an atmosphere of multiple projects and shifting priorities. 
• Solid understanding of technical strategies to maintain the integrity and availability of a large datacenter serving an enterprise Hospital System.  

Solid understanding of how the full life cycle of application and technology implementation including: 

• Technical Integration with corresponding technologies 
• Data integrity 
• Security Controls 
• Application availability 
• Designs and implements highly available application infrastructure leveraging Load Balancers, GSLB, Multi-datacenter infrastructure, and SQL Always-On Availability Groups.   
• Highly proficient in building complex architectural diagrams and proposals using Visio and similar tools. 

Education and Experience  

• Bachelor’s degree with minimum of 12 years of IT experience or the equivalent of education, experience and IT certification/s. 
• Experience with systems administration design in an enterprise environment to include data center migrations, up-time, disaster recovery and capacity security planning highly preferred. 

Knowledge, Skills and Abilities 

Must be expert in technical skills and knowledge in at least one or more vertical.  List is not inclusive as technology changes often. 

• Cisco UCS 
• VMWare 
• Dell EMC 
• Cloud Technologies including Azure  
• Citrix  
• Microsoft Technologies including Active Directory, Exchange, and Powershell 
• Microsoft SCCM Platform 
• Excellent communication and organization skills; demonstrates confidence, creativity, and maturity. 
• Excellent customer service skills and the ability to work with all levels within the organization.   
• Highly proficient in analysis and problem solving, ability to work with other team and ability to assess customer needs and determining appropriate solutions. 
• Strongly understands and adheres to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies. 
• Strongly demonstrates background in complex and distributed environments. 
• Experience providing support maintenance and security for and Microsoft Operating Systems. 
• Expert in scripting knowledge and use of various languages. 
• Excellent understanding of networking (Cisco, SAN Fabric, F5 etc.). 
• Highly proficient with installation, configuration and management of targeted vertical(s). 
• Expert knowledge of ITSM frameworks. 
• Will support multiple programs and systems requiring strong multitasking abilities.