Senior System Administrator at Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Administrator for EMR application, and Web & Service Server Administrator (WSSA) is a critical, hands‐on role. This person installs and administers EMR applications, web & service servers. Involved in configuration, deployment, proactive monitoring, and maintenance. This role is crucial for maintaining the functionality, security, and performance of our EMR infrastructure

This position works out of our location in Maple Grove, MN in Abbott’s Medical Device Division supporting R&D IT.

As the Senior System Administrator, you’ll have the chance to create technical/functional specifications, support new and existing applications and processes to enable development teams to release medical device software and systems more rapidly. You’ll work collaboratively with other IT operational and software engineering teams to deploy and operate our systems/platforms and support client utilization. You will also be responsible for automating and streamlining our operations and processes, along with building and maintaining tools for deployment, and monitoring setup for operational use.

What You’ll Work On

• Installing and managing the application deployment platforms that serve production, reporting, disaster recovery, training, and non‐production needs
• Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of EMR system
• Understanding performance metrics, monitoring system performance, and troubleshooting issues
• Managing print queues and printing infrastructure
• Monitoring network and Web server activity for security breaches using intrusion detection techniques
• Performing file system management
• Assisting in the configuration and troubleshooting of integrated third-party software and peripherals
• Managing logins for different types of access-role based
• Applying platform and EMR upgrades and updates to production and non‐production components
• Responding to emergency and after‐hours issues
• Engaging in capacity planning exercises to ensure adequate system resources
• Collaborating with technical teams and vendor to ensure proactive support
• Writing and maintaining scripts to improve system management tasks
• Maintaining and testing processes related to business continuity
• Following vendor best practices for hardware and software configuration
• Collaborate with partner IT staff to improve processes and infrastructure setup. Identify manual processes within the organization and automate them
• Contribute to end-user training as needed and be comfortable providing day-to-day support
• Communicate trends and new developments in technology to advise on current state best practices for implementing solutions
• Communicates effectively with management to enhance their understanding of the opportunities and limitations of information systems
• Conform to and enforce planned work priority in the face of continued interruptions
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, adheres to operating procedures, processes, and completes task assignments within the assigned sprint
• Develop necessary documentation, testing and change control procedures to satisfy internal product validation and update yearly for audit compliance
• Maintain accurate current state application architecture diagrams, documentation, and other data sources in a consistent and replicable manner
• Develops detailed implementation, test and roll-back procedures for planned changes and follows code promotion model utilizing change request approvals

Required Qualifications

• Bachelor’s degree in a technical discipline or equivalent experience

• Expertise in the Microsoft Windows server administration

• Expertise in your primary application deployment platforms such as Citrix XenApp, Citrix XenDesktop,

• VMWare Horizon Hosted, VMware Horizon View, or Microsoft System Center Configuration Manager

• Expertise in your chosen virtualization platform such as Citrix XenServer, VMWare ESXi, or Microsoft Hyper‐V

• Working knowledge of network protocols and functionality including TCP/IP, Active Directory, Domain Name Services, FTP/SCP, HTTP and Microsoft Internet Information Services (IIS) administration

• Experience with hardware or software load balancing solutions such as F5 Big‐IP or Citrix Netscaler

• Ability to create, understand, and follow processes to ensure successful execution of critical maintenance procedures

• Must be familiar with Agile software development methodologies and how DevOps practices are incorporated to improve delivery speed. Knowledge of JIRA sprints is helpful

• Familiar with automated testing and test-driven development practices

• Excellent communication and customer service skills. Able to bridge communication between technical areas and business areas for a full and complete understanding of expectations

• Must be a self-starter and possess good analytical skills

• Comfortable partnering with engineers to understand and solve problems that will enable you to deliver reliable software faster

• Ability to work in a highly matrixed and geographically diverse business environment

• Ability to travel approximately 3%

Preferred Qualifications

• Certified system administration in Windows, VMWARE, CITRIX tools

• 5+ years of technical system administration experience

• 5+ years of experience translating business requirements into technical designs

• At least 3 years’ experience working in regulated environments

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $95,000.00 – $190,000.00. In specific locations, the pay range may vary from the range posted.