Senior System Engineer - HCA Healthcare

Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Sr. System Engineer with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

· Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

· Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

· Free counseling services and resources for emotional, physical and financial wellbeing

· 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

· Employee Stock Purchase Plan with 10% off HCA Healthcare stock

· Family support through fertility and family building benefits with Progyny and adoption assistance.

· Referral services for child, elder and pet care, home and auto repair, event planning and more

· Consumer discounts through Abenity and Consumer Discounts

· Retirement readiness, rollover assistance services and preferred banking partnerships

· Education assistance (tuition, student loan, certification support, dependent scholarships)

· Colleague recognition program

· Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

· Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Sr. System Engineer to help us reach our goals. Unlock your potential!

Job Summary and Qualifications: 

The Sr. System Engineer is responsible for the design, implementation, and support of various server-based system and storage technologies and solutions for HCA -based facilities, remote clinics, and office buildings. It will require collaboration with other technical resources in corporate IT&S to assess and take authorized action on anticipated improvements.

The Sr. System Engineer provides leadership, coordination, and communication for projects involving system solutions. It also assists in the diagnosis and resolution of the most complex Windows and virtual platform incidents and requests. The ideal candidate will possess research and diagnosis skills and have the ability to make recommendations regarding process changes that improve the implementation, maintenance and support of ESXi hosted servers.

This position actively participates in strategic planning and 24x7 on-call support with the other 4 members of the Systems Engineering team.

This position is responsible for defining scope of various projects and ensures that all deliverables are met and adheres to HCA IT policies and procedures.

This position is responsible achieving alignment and continuity between corporate and Division based business and IT strategies, leveraging existing system investments and providing scalable options as business requirements. This requires the Sr. Systems Engineer to keep abreast of the latest system and storage technologies, services, and components, and actively facilitate communication between various parties. 

DUTIES INCLUDE BUT ARE NOT LIMITED TO: 

• Provide subject matter knowledge, coordination, and communication for projects involving system and storage solutions, including defining scope, and ensuring deliverables are met. 

• Ensure alignment and continuity between corporate and -based business and IT strategies. 

• Design and deployment various systems and storage technologies. 

• Participate in strategic planning; creation and maintenance of standards, policies, and procedures. 

• Manage data collection, reporting, and trending for critical system and storage devices and components. 

• Coordinate a team of virtual resources assigned to accomplish specific technical tasks. 

• Proactively address a change in business requirements by leveraging existing system and storage investments, and providing scalable options. 

• Provide 24x7 on-call support based on IT staff rotation and carry a company provided cell phone as warranted, to assist with the most complex troubleshooting, coordination, escalation, and resolution of system or storage-based incidents, equipment failures, etc... 

• Lead the build of technology operational models and workflows. 

• Provide strategic contingency planning from a system and storage perspective. 

• Ensure continuity of system and storage service management plans with other IT&S infrastructure departments. Actively forecast workload, prioritize, and allocate resources. 

• Conduct consultations with business partners, customers, and vendors, as warranted. 

• Actively participate in corporate-sponsored technical seminars, planning sessions. 

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement” 

• Mentors and trains System Engineers and other Technical Services personnel as needed. 

• Effectively works with corporate IT&S personnel to ensure that priorities and standards are achieved. 

• Coordinates and participates in regular -wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA-approved system and storage architecture and security policies. 

• Adheres to and supports HCA IT&S standards, policies and procedures. 

• Maintains and protects confidentiality with regard to all aspects of patient care and employee information. 

KNOWLEDGE, SKILLS & ABILITIES:

Required: 

• In depth knowledge of supported operating system (Windows server and VMware ESX), utilities, vendor products, applicable programming languages and scripting, diagnostic techniques, applicable communications protocols, applicable hardware configurations 

• Must have 3 years experience in deploying technically complex infrastructure computing solutions across platforms and components. 

• Experience with virtual technology, such as Citrix, VMWare ESXi, and VMWare Horizon 

• Experience with OS environments running one or more databases including SQL.

• Ability to work with DBAs and understand their requirements

Strong competencies in the following: 

• Leadership skills to establish and maintain business relations with technical resources, customers, business partners, vendors, and other IT&S personnel 

• Change Management – High tolerance for Change 

• Hands-on Approach – Acts as a role model for other technical resources; maintains subject matter depth and breadth; knowledgeable of current issues 

• Makes decisions which are in the best interest of the business without succumbing to pressures 

• Is available and accessible; Maintains a positive attitude 

• Proactively prioritizes needs; Effectively manages resources 

• Communicates complicated technical scenarios in common terms; Communicates clearly across a wide audience (oral and written communications) 

• Customer Orientation - Establishes and maintains long-term customer relationships, builds trusts and is respected by consistently meeting or exceeding expectations 

• Motivate and challenge technical resources 

EDUCATION 

• Technical certifications in VMware, Microsoft Windows Server, Backup technologies, and storage is a plus 

• Associate’s or Bachelor’s degree related to an Information Technology field is a plus.

EXPERIENCE 

• 4+ years experience with complex server/storage technologies 

CERTIFICATE/LICENSE 

• MCSE and VCAP a plus 

• Valid state drivers license, proof of auto insurance, and reliable personal transportation capable of transporting both employee and standard work equipment