Senior Systems Analyst-Hartford, CT or Remote - Georgia IT Inc.
Hartford, CT
About the Job
Senior Systems Analyst
Location: Hartford, CT or Remote
Duration: Long Term Contract
Rate: DOE
Experience with the following:
Location: Hartford, CT or Remote
Duration: Long Term Contract
Rate: DOE
Experience with the following:
- Prepare and maintain documentation that defines operational procedures, describes client requirements, and shares relevant analysis outcomes with internal and external stakeholders
- Participate in functional and technical design discussions for new features and system changes
- Validate new Web UI and Services processes
- Prepare test plans and build appropriate test cases
- Perform analysis and document results
- Manage defect resolutions, warranty releases
- Propose enhancements and process improvements
- Support deployments with smoke testing in multiple environments
- Volume, performance, regression testing as required
- Conduct necessary testing and in-depth business analysis to find and resolve any potential issues prior to deploying into the production environment.
- Constructively present testing results and propose adjustments that will improve results for our clients/vendors and strengthen our ongoing partnership.
- Monitor, audit, and report on the processing of newly implemented trading partners to confirm their successful transition to the production environment.
- Partner with other IT teams for process improvements
- Monitor the production client setups and proactively prioritize, communicate, and resolve any process or system issues.
- Partner with other IT teams to implement enhancements and defect fixes.
- Partner with other IT teams to find and eliminate errors.
- Build and maintain positive working relationships with internal colleagues (including IT, Sales and Marketing, and Operations) and external contacts
- Support Manager with team goals and corporate strategies as well as assist with the training and coaching of other staff
- IVR and Contact center experience.
Source : Georgia IT Inc.
