Senior Systems Engineer

Minneapolis, MN, US, 55411

Requisition ID: 859250 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners.

As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.

Walman is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.

GENERAL FUNCTION

This senior role within Walman Information Services installs, configures, monitors & maintains systems (virtual environments, operating systems, application software & management tools) ensuring high levels of availability & security. Effective management of infrastructure resources, security risks & day-to-day operations is a primary focus while also providing technical expertise for infrastructure & security technology throughout the group.

MAJOR DUTIES & RESPONSIBILITIES

• Function as a technical subject matter expert for the evaluation & implementation of technology & security solutions
• Implement & maintain infrastructure solutions that are consistent with the technology roadmap, e.g., public/private/hybrid virtual datacenter (VM, servers/memory/storage, backup), remote access (FortiClient VPN, multi-factor authentication), server/endpoint protection (EDR, RMM, patching), user data protection & single sign-on
• Implement, configure & manage Microsoft 365 & Azure
• Define, manage & report on service levels for infrastructure technology & services, (e.g., availability, capacity, performance, patching status), resolve service level issues
• Assess infrastructure for vulnerabilities, capacity constraints, cost reductions & upgrade opportunities using best practices, vendor management & technology lifecycle awareness
• Support IS Helpdesk by providing Level 2-3 support for designated systems
• Foster a working environment that promotes innovation, teamwork, & commitment
• Understand & support security policies & procedures; act as a liaison to effectively communicate security goals & create security awareness throughout the group
• Maintain current knowledge of technology trends & advancements to identify technology initiatives
• Co-lead team that defines, documents & tests the Disaster Recovery/Business Continuity plan & responses to disaster/availability events, security audits, vulnerability & threat assessments & data, network or system intrusions
• Provide on-call after-hours support as needed

BASIC QUALIFICATIONS

• Four-year college degree, or equivalent experience, & five years of experience as an enterprise-level systems engineer supporting infrastructure & security design, implementation & operations
• Extensive enterprise physical, virtual & cloud infrastructure design, implementation & capacity planning experience encompassing vendor/product selection, public/private/hybrid virtual datacenter, MS365/Active Directory/DNS, data protection/backup
• Ability to monitor & assess infrastructure for vulnerabilities, upgrades & improvements using best practices & advanced tools (e.g., centralized logging, performance monitoring, incident management) & lifecycle awareness
• Enterprise security implementation experience including vendor/product selection, remote access (VPN, multi-factor authentication), server/endpoint protection (EDR, AV & firewall), mobile device management & data protection
• Experience defining, documenting & testing Disaster Recovery/Business Continuity plans & leading response teams for disaster/availability events, vulnerability & threat assessments & data, network or system intrusions
• Strong written & verbal communications skills

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.