Senior Systems Engineer at Symbotic
Newton, MA 02165
About the Job
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
As a Senior Systems Engineer you’ll play a key role in designing, implementing, and maintaining Server and SAN storage platforms. In this role you’ll opportunity to work within multiple systems, researching and identifying the common issues and driving the teams towards resolution to have a positive impact on customer experience. You’ll have an opportunity to drive technical stewardship in the areas of research and development, technical implementations, infrastructure support and escalation, systems, and policy documentation, as well as supporting security and compliance processes.
What we do
GreenBox is pioneering warehousing-as-a-service, offering outsourced warehousing operations and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as wholesale, retail, and general merchandising.
*GreenBox is an independently managed joint venture between Symbotic and Softbank.
What you’ll do
You will be part of the team designing and delivering innovative Logistics and Warehouse Automation Solutions.
Responsible for the daily support, management and administration of servers and storage infrastructure. on-premises as well as Cloud.
Providing day-to-day technical leadership for servers/storage and ensuring stable systems availability, performance, compliance, and security.
Develop policies for standardizing systems and create/maintain standard operating procedures for the team.
Review new and existing system designs and make recommendations for improving or altering the systems.
Conduct research on new technologies and create and develop plans for investing in such systems that will increase cost effectiveness and flexibility.
Provide input to the technical documentation, training, and testing plans.
Collaborate with the Product and Solution Architect, Quality Engineers, Technology, and Infrastructure Functions to support Concepts, High Level Designs, and End-to-End Solutions.
Ability to understand complex technical issues and facilitate resolution. Ability to communicate well with internal and external technical audiences. Ability to triage issues based on priority, impact, risk, release timing.
What you’ll need
Bachelor’s degree in computer science or a related field.
Minimum of 8 years of experience in VMware/Windows/Linux systems administration, which includes user administration, application support, and preventative maintenance.
Experience in building and deploying Windows/LINUX servers, both physical and virtual.
Experience in Azure or GCP cloud infrastructure support.
Experience working with engineering teams in a fast-paced technology company.
Experience in investigating, analyzing, diagnosing, tuning, and resolving operating system issues.
Managing and deploying OS patches.
Experience in Active Directory, DNS, and DHCP administration.
Experience supporting a large Enterprise Storage environment.
Experience installing and configuring iSCSI, NFS, and Fiber for Storage system environments.
Experience with Pure Storage, HPe and other Enterprise Storage systems.
Experience with Cisco UCS and HPe Synergy platforms is a plus.
Experience in Backup and Recovery solutions such as Cohesity, and Veeam.
Experience in deploying, and testing disaster recovery solutions.
Experience with shell scripting, MS office, MS Project, MS Visio, and Infrastructure automation tools like Terraform, Ansible, etc.
Experience in managing and supporting monitoring solutions and antivirus solutions.
Experience in Antivirus solutions such as Sentinel One.
Experience in Problem and Change Management.
Experience with incident and issue tracking systems and service Delivery platforms such as Jira.
Passion for creating and maintaining documentation and troubleshooting runbook.
Able to contribute to system design/decisions.
Able to contribute to the technical direction of projects.
Able to learn new technologies on the job.
Available for on-call support on a rotating basis.
Team player with excellent communication skills as well as the ability to prioritize multiple tasks.
Our Environment
Up to 25% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
