Senior Tech Business Analysis - AT & T

Job Description:

The Senior Technical Business Analyst’s responsibility is to lead the definition of a product vision to ensure the customer experience and business needs are reflected in a product’s technical design and delivered solution.   In this role, the Analyst actively guides the technical development teams and business sponsors to build requirements with related success criteria, oversee change control, and maintain traceability from design to delivery.  This career step requires intermediate level experience.

Key Roles and Responsibilities:

• Requirements Management: Elicit, analyze, document and validate project requirements leading to the development of new applications or enhancements to existing systems and business processes.
• Solution Development: Understand and translate business issues and needs into comprehensive requirements to devise effective solutions.
• Process Oversight: Manage the end-to-end requirements process, utilizing appropriate tools to define processes and approaches for each project, and handle issue resolution.
• Peer Reviews and Client Support: Conduct peer reviews and assist clients in evaluating the impact and opportunities presented by new technologies to enable new capabilities.
• Documentation and User Stories: Prepare detailed requirements packages, create user stories, participate in grooming sessions, and manage requirements traceability and artifacts. Develop reference and resource materials as needed.
• Technical Review and Testing: Review final technical designs/solutions and help coordinate User Acceptance Testing (UAT) to ensure all requirements are met.
• Project Lifecycle Participation: Engage across the project lifecycle team to ensure stakeholder specifications are fully met.

Required Skills and Expertise:

• Proficiency in requirements management methodologies (Agile and Waterfall) and the Software Development Life Cycle (SDLC).
• Strong understanding of business processes, applications, and systems.
• Excellent negotiation skills and experience in technical evaluation.
• Senior-level technical expertise with deep knowledge of telecommunications technologies.
• Ability to facilitate large groups, conduct peer reviews and assist clients in technology assessment.
• Strong communication skills and the ability to work collaboratively across teams.

Education and Experience:

• Education: Bachelor of Science in Information Systems Technology, Computer Science, Engineering, or a related field is preferred.
• Experience: Typically requires 5-8 years of experience in a related role.

Perks and Benefits: Joining our team comes with amazing perks and benefits, including:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law requires may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

This role offers an exciting opportunity to leverage your technical expertise and business acumen to drive innovative solutions and enhance existing systems and processes. If you are a proactive problem solver with a passion for technology and a commitment to excellence, we encourage you to apply.

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.