Senior Technical Analyst - Wealth Management at Guardian Life Insurance
Pittsfield, MA 01201
About the Job
OverviewIndividual Markets Business Technology Services - at Guardian is seeking a Senior Technical Analyst - Wealth Management, who will be responsible for the implementation of Wealth Management Portfolio Initiatives within the Individual Markets organization.This position will play a key role in delivering integrated solutions and services that meet business initiatives, product launches, process improvements, and strategic objectives, by translating business requirements into technical system requirements, along with managing root cause analysis and issue resolution.You Will:You will work with business owners to analyze, define, and translate business requirements into technical specifications and user stories
Requirements could include but not limited to:Data MappingData configurationUI/Business configurations (Screen/Workflows)Product mapping/configurationsBusiness & System rulesYou will create/maintain Master Technical requirement documentation.Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisionsYou will identify project tasks required to support a successful implementation, including performing impact analysis, verbally communicating complex issues, validating production readiness and communicating implementation statuses.You will partner with other Analysts & Product Owners to collaborate on team dependenciesYou may engage with various areas to resolve problems in production and non-production environments as they arise.You will provide leadership in technical problem solving by applying insight derived from a highly developed skill and knowledge base and coordinate impacts and dependencies across application teams.Participating and documenting design sessions to ensure business process requirements translate into technical requirements, including user stories, use cases, design specifications, business process, data flows and acceptance criteria when applicableYou will identify project tasks required to support a successful implementation, including performing impact analysis, verbally communicating complex issues, validating production readiness and communicating implementation statuses.You will perform Unit testing as neededYou will proactively identify opportunities for technology to improve business processesCoach/Mentor Software Engineer – System AnalystsAssist with Product Owner responsibilities when neededYou HaveBachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications.In-depth Wealth Management business and/or technical knowledge8+ years of Business Analyst or System Analysis experience in an agile environment.In-depth knowledge of software development lifecycles including Agile development and testing.Must be able to think strategically and evaluate short-, medium-, and long-term optionsSelf-directed and proactive, able to think beyond the immediate challenge and anticipate using exceptional judgment and problem-solving abilities.Demonstrate strong methodical analytical skills considering different data points, patterns, trends, and/or themes to support system requirements and identify root cause and issue resolutionExcellent written and verbal communications, organization, analytical, planning and leadership skills.Strong management, communication, technical and remote collaboration skills.Excellent team collaboration skills, to include experience in dealing with multiple projects impacting different processes within the Individual Markets ‘arena’, multi-functional teams, and ability to coordinate across teams in a large matrix organization environment.Ability to learn and maintain a comprehensive understanding of Guardian’s business and technology.Strong relationship building and maintaining skills
Fosters a climate conducive to establishing positive working relationships with clients (internal and external).Ability to travel up to 10%Working knowledge of Jira, Jira Align, MS project, MS Office Suite, and VisioLocation:Two Days a week at a Guardian office in Holmdel, NJ, Bethlehem, PA, Pittsfield, MA, or New York, NY.Salary Range$114,080.00 - $187,415.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position
The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate
In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.Health CareChoice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefitsDental planVision planHealth care accounts – flexible spending, health reimbursement, and health savings accountsCritical illness insuranceLife and Disability InsuranceCompany-paid Life and Disability insurance plus voluntary supplemental coverageAccident insuranceRetirement and Financial401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicableComplimentary 1:1 financial guidance with a licensed Fidelity representativeTime Off and Remote WorkFlexible work arrangements (part in-person/part remote)Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavementPersonal holidays for colleagues to use in recognition of religious, cultural, or civic daysPaid parental leave and paid family and medical leave policiesEmotional Well-being and Work-LifeEmotional well-being, mental health, and work/life resources powered by Spring HealthWellness programs, including fitness program and equipment reimbursementChild, adult, and elder back-up care support through Bright HorizonsAdoption assistanceCollege planningTuition reimbursementStudent loan assistanceCommuter benefits in select metropolitan areasEquity & InclusionOpportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:Employee Resource Groups:Colleague Connection CommitteesCommunity Involvement CommitteesA culture that encourages colleagues to bring their authentic selves to workVoluntary self-IDPronunciation and phonetic spelling of namesBenefits apply to full-time eligible employees
Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer
All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
Requirements could include but not limited to:Data MappingData configurationUI/Business configurations (Screen/Workflows)Product mapping/configurationsBusiness & System rulesYou will create/maintain Master Technical requirement documentation.Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisionsYou will identify project tasks required to support a successful implementation, including performing impact analysis, verbally communicating complex issues, validating production readiness and communicating implementation statuses.You will partner with other Analysts & Product Owners to collaborate on team dependenciesYou may engage with various areas to resolve problems in production and non-production environments as they arise.You will provide leadership in technical problem solving by applying insight derived from a highly developed skill and knowledge base and coordinate impacts and dependencies across application teams.Participating and documenting design sessions to ensure business process requirements translate into technical requirements, including user stories, use cases, design specifications, business process, data flows and acceptance criteria when applicableYou will identify project tasks required to support a successful implementation, including performing impact analysis, verbally communicating complex issues, validating production readiness and communicating implementation statuses.You will perform Unit testing as neededYou will proactively identify opportunities for technology to improve business processesCoach/Mentor Software Engineer – System AnalystsAssist with Product Owner responsibilities when neededYou HaveBachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications.In-depth Wealth Management business and/or technical knowledge8+ years of Business Analyst or System Analysis experience in an agile environment.In-depth knowledge of software development lifecycles including Agile development and testing.Must be able to think strategically and evaluate short-, medium-, and long-term optionsSelf-directed and proactive, able to think beyond the immediate challenge and anticipate using exceptional judgment and problem-solving abilities.Demonstrate strong methodical analytical skills considering different data points, patterns, trends, and/or themes to support system requirements and identify root cause and issue resolutionExcellent written and verbal communications, organization, analytical, planning and leadership skills.Strong management, communication, technical and remote collaboration skills.Excellent team collaboration skills, to include experience in dealing with multiple projects impacting different processes within the Individual Markets ‘arena’, multi-functional teams, and ability to coordinate across teams in a large matrix organization environment.Ability to learn and maintain a comprehensive understanding of Guardian’s business and technology.Strong relationship building and maintaining skills
Fosters a climate conducive to establishing positive working relationships with clients (internal and external).Ability to travel up to 10%Working knowledge of Jira, Jira Align, MS project, MS Office Suite, and VisioLocation:Two Days a week at a Guardian office in Holmdel, NJ, Bethlehem, PA, Pittsfield, MA, or New York, NY.Salary Range$114,080.00 - $187,415.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position
The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate
In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.Health CareChoice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefitsDental planVision planHealth care accounts – flexible spending, health reimbursement, and health savings accountsCritical illness insuranceLife and Disability InsuranceCompany-paid Life and Disability insurance plus voluntary supplemental coverageAccident insuranceRetirement and Financial401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicableComplimentary 1:1 financial guidance with a licensed Fidelity representativeTime Off and Remote WorkFlexible work arrangements (part in-person/part remote)Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavementPersonal holidays for colleagues to use in recognition of religious, cultural, or civic daysPaid parental leave and paid family and medical leave policiesEmotional Well-being and Work-LifeEmotional well-being, mental health, and work/life resources powered by Spring HealthWellness programs, including fitness program and equipment reimbursementChild, adult, and elder back-up care support through Bright HorizonsAdoption assistanceCollege planningTuition reimbursementStudent loan assistanceCommuter benefits in select metropolitan areasEquity & InclusionOpportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:Employee Resource Groups:Colleague Connection CommitteesCommunity Involvement CommitteesA culture that encourages colleagues to bring their authentic selves to workVoluntary self-IDPronunciation and phonetic spelling of namesBenefits apply to full-time eligible employees
Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer
All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
applicant_accommodation@glic.com.Current
Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.SummaryLocation: Holmdel; Bethlehem; New York; PittsfieldType: Full time 